Hi there, I’m Francesca Maggiorotto, a multilingual Customer Success & Learning Experience Specialist with 5+ years delivering high‑impact support in fast‑paced environments at Meta, TikTok, Covalen, and leading financial institutions. I excel at turning complex customer needs into clear, actionable solutions and I thrive in cross‑functional collaboration with policy, legal, and engineering teams to resolve issues swiftly while maintaining data integrity.
I’m energized by remote work, mentoring global support teams, and driving continuous process improvements. I communicate fluently in Italian and English, with working Spanish and French and beginner German, and I’m passionate about upskilling colleagues, adhering to compliance standards, and delivering outstanding customer experiences for creators and partners.
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