AE

Aymen El Ouardi

Available to hire

Energetic and customer-focused professional with international experience in customer support, education, and CRM platforms such as Salesforce.

About

Energetic and customer-focused professional with international experience in customer support, education, and CRM platforms such as Salesforce. Adept at managing high-pressure environments, resolving client concerns efficiently, and communicating across languages.

Eager to contribute to dynamic companies where I can grow and make a meaningful impact. I thrive in multicultural settings and leverage Salesforce, multilingual communication, and proactive problem-solving to deliver exceptional service.

  • Joined October 2025

Languages

  • ArabicFluent
  • EnglishFluent
  • Spanish; CastilianIntermediate

Industry experience

  • Education
  • Media & Entertainment
  • Professional Services

Work experience

Waiter · Algas RestaurantJul 2025 – Oct 2025 · 4 mos

Delivered attentive customer service in a busy seaside restaurant; Coordinated with kitchen and bar staff to ensure efficient and timely service; Managed multiple tables while maintaining high standards of hospitality; Enhanced teamwork, adaptability, and communication skills in a multicultural setting.

Customer Advisor · Teleperformance (Home Depot Canada Project)Jan 2024 – Jan 2024 · 1 mo

Ranked as a top performer managing 30+ customer interactions daily via Salesforce; Delivered high customer satisfaction through timely and personalized support; Recognized for exceptional communication and conflict resolution.

Language Center Assistant · Venus Language CenterJan 2023 – Jan 2023 · 1 mo

Supported teachers and students with academic and administrative tasks; Assisted in developing curriculum and language-learning resources; Enhanced cross-cultural communication and problem-solving.

Education

Bachelor’s Degree · Ibn Tofail University, Kenitra, Morocco2020 – 2024
Spanish Language Course (B1) · ADOS Academia, Valencia, Spain2024 – 2025

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