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Energetic and customer-focused professional with international experience in customer support, education, and CRM platforms such as Salesforce. Adept at managing high-pressure environments, resolving client concerns efficiently, and communicating across languages. Eager to contribute to dynamic companies where I can grow and make a meaningful impact. I thrive in multicultural settings and leverage Salesforce, multilingual communication, and proactive problem-solving to deliver exceptional service.…Energetic and customer-focused professional with international experience in customer support, education, and CRM platforms such as Salesforce. Adept at managing high-pressure environments, resolving client concerns efficiently, and communicating across languages. Eager to contribute to dynamic companies where I can grow and make a meaningful impact. I thrive in multicultural settings and leverage Salesforce, multilingual communication, and proactive problem-solving to deliver exceptional service.

Aymen El Ouardi

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Energetic and customer-focused professional with international experience in customer support, education, and CRM platforms such as Salesforce. Adept at managing high-pressure environments, resolving client concerns efficiently, and communicating across languages. Eager to contribute to dynamic companies where I can grow and make a meaningful impact. I thrive in multicultural settings and leverage Salesforce, multilingual communication, and proactive problem-solving to deliver exceptional service.…Energetic and customer-focused professional with international experience in customer support, education, and CRM platforms such as Salesforce. Adept at managing high-pressure environments, resolving client concerns efficiently, and communicating across languages. Eager to contribute to dynamic companies where I can grow and make a meaningful impact. I thrive in multicultural settings and leverage Salesforce, multilingual communication, and proactive problem-solving to deliver exceptional service.

Available to hire

Energetic and customer-focused professional with international experience in customer support, education, and CRM platforms such as Salesforce. Adept at managing high-pressure environments, resolving client concerns efficiently, and communicating across languages.

Eager to contribute to dynamic companies where I can grow and make a meaningful impact. I thrive in multicultural settings and leverage Salesforce, multilingual communication, and proactive problem-solving to deliver exceptional service.

Skills

Salesforce

Copywriting

Experience Level

Salesforce

Expert

Copywriting

Intermediate

Language

Arabic

Fluent

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Waiter at Algas Restaurant

July 1, 2025 - October 29, 2025

Delivered attentive customer service in a busy seaside restaurant; Coordinated with kitchen and bar staff to ensure efficient and timely service; Managed multiple tables while maintaining high standards of hospitality; Enhanced teamwork, adaptability, and communication skills in a multicultural setting.

Customer Advisor at Teleperformance (Home Depot Canada Project)

January 1, 2024 - January 1, 2024

Ranked as a top performer managing 30+ customer interactions daily via Salesforce; Delivered high customer satisfaction through timely and personalized support; Recognized for exceptional communication and conflict resolution.

Language Center Assistant at Venus Language Center

January 1, 2023 - January 1, 2023

Supported teachers and students with academic and administrative tasks; Assisted in developing curriculum and language-learning resources; Enhanced cross-cultural communication and problem-solving.