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I am a multilingual Italian professional with experience in data annotation, AI operations, account management, and fraud analysis. I excel at data quality assurance, machine learning support, and client portfolio management. I collaborate with data scientists and AI engineers to maintain quality standards and deliver value in fast-paced, tech-driven environments. I thrive in cross-functional teams and pride myself on analytical thinking, technical precision, and strong business insight. I enjoy turning complex data into actionable insights and helping clients achieve success through clear communication and hands-on problem solving.…I am a multilingual Italian professional with experience in data annotation, AI operations, account management, and fraud analysis. I excel at data quality assurance, machine learning support, and client portfolio management. I collaborate with data scientists and AI engineers to maintain quality standards and deliver value in fast-paced, tech-driven environments. I thrive in cross-functional teams and pride myself on analytical thinking, technical precision, and strong business insight. I enjoy turning complex data into actionable insights and helping clients achieve success through clear communication and hands-on problem solving.

Cristina De Luise

Data Analyst, Data Scientist, Project Manager, +5

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I am a multilingual Italian professional with experience in data annotation, AI operations, account management, and fraud analysis. I excel at data quality assurance, machine learning support, and client portfolio management. I collaborate with data scientists and AI engineers to maintain quality standards and deliver value in fast-paced, tech-driven environments. I thrive in cross-functional teams and pride myself on analytical thinking, technical precision, and strong business insight. I enjoy turning complex data into actionable insights and helping clients achieve success through clear communication and hands-on problem solving.…I am a multilingual Italian professional with experience in data annotation, AI operations, account management, and fraud analysis. I excel at data quality assurance, machine learning support, and client portfolio management. I collaborate with data scientists and AI engineers to maintain quality standards and deliver value in fast-paced, tech-driven environments. I thrive in cross-functional teams and pride myself on analytical thinking, technical precision, and strong business insight. I enjoy turning complex data into actionable insights and helping clients achieve success through clear communication and hands-on problem solving.

Available to hire

I am a multilingual Italian professional with experience in data annotation, AI operations, account management, and fraud analysis. I excel at data quality assurance, machine learning support, and client portfolio management. I collaborate with data scientists and AI engineers to maintain quality standards and deliver value in fast-paced, tech-driven environments.

I thrive in cross-functional teams and pride myself on analytical thinking, technical precision, and strong business insight. I enjoy turning complex data into actionable insights and helping clients achieve success through clear communication and hands-on problem solving.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Italian

Fluent

English

Fluent

Spanish; Castilian

Fluent

Work Experience

KYB / AML Analyst at ADM (fintech bank client)

December 31, 2024 - December 31, 2024

Review financial activities to identify suspicious money laundering transactions; evaluate and classify customers and transactions according to risk level; prepare detailed dossiers to report suspicious activities; verify and validate customer identity and business nature; monitor transactions to detect suspicious activities and ensure AML compliance; conduct investigations and prepare reports on flagged accounts.

Technical Support Specialist at CPM (Dyson)

August 31, 2024 - August 31, 2024

Respond to customer inquiries via phone, WhatsApp, and email providing technical support. Use Salesforce CRM to log interactions and track customer issues. Manage incoming and outgoing calls using Genesys telephony system. Assist customers with troubleshooting and product-related questions. Ensure accurate and timely communication to resolve concerns.

Technical Support Specialist at CPM (Dyson)

August 1, 2024 - August 1, 2024

Respond to customer inquiries via phone, WhatsApp, and email providing technical support; use Salesforce CRM to log interactions and track customer issues; manage incoming and outgoing calls using Genesys telephone system; assist customers with troubleshooting and product-related questions; ensure accurate and timely communication to resolve customer concerns.

Head of Accounts at CommonSense Finance

April 1, 2024 - April 1, 2024

Develop and implement sales processes from scratch; create and manage referral program to boost client acquisition; regularly communicate portfolio performance updates to clients; organize meetings and manage incentive schemes; onboard clients and guide them through onboarding procedures; engage in events to attract investors; manage communications via phone, Instagram, and Freshworks CRM; contribute to decisions in sales funnel.

Data Annotator at TransPerfect

January 1, 2024 - November 6, 2025

Play a key role in the development of machine learning systems through high-quality data labeling. Annotate text, images, or audio with detailed metadata for AI model training. Collaborate with data scientists and AI engineers to maintain quality standards. Support AI applications from natural language processing to computer vision.

Data Annotator at TransPerfect

January 1, 2024 - October 29, 2025

Key contributor to ML system development through high-quality data labeling; annotate text, images, or audio with detailed metadata for AI model training; collaborate with data scientists and AI engineers to maintain quality standards; support AI applications from NLP to computer vision.

Account Manager / Data Analyst at Teleperformance Spain (Google ADS)

April 30, 2023 - April 30, 2023

Perform comprehensive data analysis of Google Ads campaign performance metrics. Use SQL and spreadsheet tools to extract and manipulate large datasets. Create detailed performance dashboards and reports. Apply statistical analysis to identify patterns in customer behavior. Manage data integrity within Salesforce CRM. Conduct quantitative analysis of sales funnel metrics. Implement predictive modeling techniques to forecast sales trends. Identify high-value upsell opportunities resulting in a 30% revenue increase.

Account Manager / Data Analyst at Teleperformance Spain (Google ADS)

April 1, 2023 - April 1, 2023

Perform comprehensive data analysis of Google Ads campaign performance metrics; use SQL and spreadsheet tools to extract and manipulate large data sets; create detailed performance dashboards and reports; apply statistical analysis to identify patterns in customer behavior; manage data integrity within Salesforce CRM; conduct quantitative analysis of sales funnel metrics; implement predictive modeling techniques to forecast sales trends; identify high-value upsell opportunities resulting in 30% revenue increase.

Sales Development Representative & Trainer at Green Network Energy

January 31, 2021 - January 31, 2021

Develop and analyze sales performance metrics for a team of 10 agents. Implement data-driven coaching strategies improving team KPIs by 25%. Conduct A/B testing on sales pitches and cold call approaches. Perform statistical analysis of lead generation data. Create performance dashboards to track team progress.

Sales Developer Representative & Trainer at Green Network Energy

January 1, 2021 - January 1, 2021

Develop and analyze sales performance metrics for a team of 10 agents; implement data-driven coaching strategies improving KPIs by 25%; conduct A/B testing on sales pitches and cold call approaches; perform statistical analysis of lead generation data; create performance dashboards to track team progress.

Pharmaceutical Representative at Lemon Leaf Distribution

March 31, 2019 - March 31, 2019

Conduct quantitative analysis of sales data and prescription patterns. Use data visualization techniques to present product performance metrics. Manage complex customer data across 50+ accounts. Ensure accurate record-keeping and compliance. Analyze market data to optimize resource allocation. Achieve 100% of quarterly sales targets through data-informed approaches.

Pharmaceutical Representative at Lemon Leaf Distribution

March 1, 2019 - March 1, 2019

Conduct quantitative analysis of sales data and prescription patterns; visualize product performance metrics; manage complex customer data across 50+ accounts; ensure accurate record-keeping and compliance; analyze market data to optimize resource allocation; meet quarterly sales targets through data-driven approaches.