I am a customer service provider dedicated to helping businesses grow their customer base through strong relationships with retailers, distributors, and key decision-makers. I am hardworking, diligent, motivated and productive, with the skills to meet the role's demands.

Olaolu Omowunmi Esther

I am a customer service provider dedicated to helping businesses grow their customer base through strong relationships with retailers, distributors, and key decision-makers. I am hardworking, diligent, motivated and productive, with the skills to meet the role's demands.

Available to hire

I am a customer service provider dedicated to helping businesses grow their customer base through strong relationships with retailers, distributors, and key decision-makers. I am hardworking, diligent, motivated and productive, with the skills to meet the role’s demands.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent

Work Experience

Sales Consultant at NIVEANG Nigeria
January 1, 2025 - January 1, 2025
Build and maintain strong relationships with retailers, distributors, and key decision-makers. Handle customer inquiries, complaints, and feedback promptly and professionally.
Head of Customer Relations at PEPSI Bottling Nigeria
October 1, 2021 - October 1, 2021
Manufacturing / Production ensuring superior service delivery, customer satisfaction, and loyalty across all trade channels. Continuous improvement of customer experience processes. Lead customer relations team.
Customer Manager at MTN Nigeria
November 1, 2014 - November 1, 2014
Electronics / Telecommunications Provider. Provide regular feedback to management on trade dynamics and customer needs. Build and maintain strong relationships with retailers, sub-dealers, and trade partners.
Catering Decorator at Baker Unique Slices Cake
January 1, 2011 - January 1, 2011
Catering decoration and follow recipes accurately, including measurements and baking times. Monitor ingredient quality and freshness. Follow hygiene and food safety regulations.

Education

Bachelor in Marketing and Economics at Olabisi Onabanjo University, Ogun State, Nigeria
January 1, 2008 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Manufacturing, Telecommunications, Professional Services, Travel & Hospitality