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Hi, I’m Isaac Capistran, a video editor with a background in communications and entertainment business management. I specialize in social media content, audio-visual storytelling, and digital content optimization, editing content for Instagram and other platforms to boost retention and engagement. I’m pursuing a Master’s degree in Multimedia Design at UNITEC in Mexico City, after earning a Bachelor’s in Entertainment Business and Communication Management. I thrive in high-volume, collaborative environments and enjoy delivering polished visuals and audio content that resonates with audiences and supports brand goals.…Hi, I’m Isaac Capistran, a video editor with a background in communications and entertainment business management. I specialize in social media content, audio-visual storytelling, and digital content optimization, editing content for Instagram and other platforms to boost retention and engagement. I’m pursuing a Master’s degree in Multimedia Design at UNITEC in Mexico City, after earning a Bachelor’s in Entertainment Business and Communication Management. I thrive in high-volume, collaborative environments and enjoy delivering polished visuals and audio content that resonates with audiences and supports brand goals.

Isaac Capistran

Video Editor, Sound Editor, Voiceover Artist, +6

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Hi, I’m Isaac Capistran, a video editor with a background in communications and entertainment business management. I specialize in social media content, audio-visual storytelling, and digital content optimization, editing content for Instagram and other platforms to boost retention and engagement. I’m pursuing a Master’s degree in Multimedia Design at UNITEC in Mexico City, after earning a Bachelor’s in Entertainment Business and Communication Management. I thrive in high-volume, collaborative environments and enjoy delivering polished visuals and audio content that resonates with audiences and supports brand goals.…Hi, I’m Isaac Capistran, a video editor with a background in communications and entertainment business management. I specialize in social media content, audio-visual storytelling, and digital content optimization, editing content for Instagram and other platforms to boost retention and engagement. I’m pursuing a Master’s degree in Multimedia Design at UNITEC in Mexico City, after earning a Bachelor’s in Entertainment Business and Communication Management. I thrive in high-volume, collaborative environments and enjoy delivering polished visuals and audio content that resonates with audiences and supports brand goals.

Available to hire

Hi, I’m Isaac Capistran, a video editor with a background in communications and entertainment business management. I specialize in social media content, audio-visual storytelling, and digital content optimization, editing content for Instagram and other platforms to boost retention and engagement.

I’m pursuing a Master’s degree in Multimedia Design at UNITEC in Mexico City, after earning a Bachelor’s in Entertainment Business and Communication Management. I thrive in high-volume, collaborative environments and enjoy delivering polished visuals and audio content that resonates with audiences and supports brand goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Customer Service Specialist at The Home Depot

March 31, 2023 - March 31, 2023

Delivered frontline customer service, resolved inquiries, processed returns, assisted with product selection, and maintained a positive store atmosphere. Collaborated with the team to ensure timely issue resolution and high customer satisfaction.

Freelance Video Editor at iEvents

January 1, 2022 - October 29, 2025

Freelance video editor for social media content, focused on Instagram. Implemented narrative and visual structure for content, performed color and lighting corrections, and edited audio with basic voice-over for podcast-style pieces.

Customer Service Specialist at Concentrix (Client: Cash App)

June 30, 2025 - June 30, 2025

Handled customer inquiries for Cash App, resolved issues, guided users through app features, and escalated complex cases to ensure timely resolutions.

Freelance Video Editor at IEvents

January 1, 2025 - January 1, 2025

Video editing for social media (mainly Instagram). Implemented narrative and visual structure for content. Supported audiovisual storytelling and color/light correction. Audio editing and basic voice-over for podcast-type pieces.

Customer Services Specialist at Centrix

June 1, 2025 - June 1, 2025

Customer services for Cash App.

Customer Service Specialist at Home Depot

June 1, 2022 - March 1, 2023

Provided customer service support, addressing inquiries, resolving issues, and ensuring a positive store experience.

Customer Service Specialist at Concentrix (Client: Cash App)

October 1, 2024 - June 1, 2025

Customer service specialist for the Cash App client.

Freelance Video Editor at i Events

January 1, 2022 - January 1, 2025

Edited social media video content (Reels, short-form videos), developed storytelling concepts and narrative structures, performed color correction, lighting enhancements, and audio editing; produced podcast-style audiovisual content.

Customer Support Specialist at Concentrix (Cash App)

January 1, 2024 - January 1, 2025

Resolved customer issues in fintech environment, managed high-volume user interactions efficiently; improved response times and issue resolution processes.

Customer Support Specialist at Results CX (Home Depot)

January 1, 2022 - January 1, 2023

Assisted customers with inquiries and issue resolution; managed order tracking and return processes.