Paul Dixon

Available to hire

Skills

Experience Level

Language

English
Fluent

Work Experience

Technical Writer I at Cullinet Software
June 30, 1989 - June 30, 1989
Wrote and edited internal and external documentation, including MIS print and online documentation for accounting applications.
Technical Writer at ADP Financial Services (formerly Advantage Systems)
June 30, 1994 - June 30, 1994
Edited MIS, user guides, and technical content for financial software; coordinated with cross-functional teams.
Technical Writer at DST Bellevue (formerly Bellvue/DST/BilvIreland)
February 29, 1996 - February 29, 1996
Wrote technical documentation for software products; ensured consistency and usability.
Technical Writer at Fidelity Investments
December 31, 1996 - December 31, 1996
Produced user guides and online help for investment software.
Writer at Thomson Investment Software (Thomson Reuters)
September 30, 1997 - September 30, 1997
Created and maintained technical documentation for investment software.
Lead Technical Editor at IBM (formerly MRO Software)
July 31, 2007 - July 31, 2007
Led a team of editors; maintained editorial standards; edited content for syntax, structure, and usability across multiple products (MRO, Maximo).
Principal Technical Editor at Iron Mountain Digital
June 30, 2011 - June 30, 2011
Oversaw a team of editors; improved documentation quality; enforced editorial guidelines; contributed to content strategy.
Senior Technical Writer at Pearson Education
December 31, 2011 - December 31, 2011
Created online help content and instructor materials for MyLab/Mastering software; coordinated with subject matter experts.
Senior Technical Writer at ikSystems
December 31, 2012 - December 31, 2012
Wrote and edited documentation for healthcare IT systems; aligned content with HIPAA guidelines.
Principal Technical Editor at EMC (EMC, Hopkinton, MA)
April 30, 2015 - April 30, 2015
Edited and improved editorial content in a DITA environment; improved consistency and quality across product documentation.
Documentation Manager at Eagle Investment Systems
December 31, 2017 - December 31, 2017
Managed a global team of six writers; produced online help, PDF, and wikis for a suite of solutions; implemented agile editorial processes.
Consulting Technical Editor/Writer at Cognex Corporation
December 31, 2018 - December 31, 2018
Created and implemented editorial style guidelines for a global documentation team; reviewed content for clarity and consistency; mentored writers.
Consulting Senior Technical Writer at Monster Government Solutions
May 31, 2020 - May 31, 2020
Built first online help system for Job Seeker and Case Manager applications; evaluated UI text and implemented editorial standards.
Principal Editor – Community COE at Pegasystems
June 30, 2022 - June 30, 2022
Led community editorial operations; managed content quality and governance; collaborated with SMEs and developers.

Education

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Qualifications

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Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment, Financial Services

Skills

Experience Level