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I am a proactive and results-driven professional currently pursuing a Master of Information Science at Massey University, Auckland. I bring over 15 years of international experience across Banking, IT, and Digital sectors, delivering core banking and enterprise technology solutions. I combine hands-on technical skills in SQL, Python, and data analytics with ITIL-based service management and project leadership. I enjoy collaborating with cross-functional teams to implement digital transformations and drive service improvements in fast-paced environments. I also have a foundational interest in Machine Learning and LLM applications.…I am a proactive and results-driven professional currently pursuing a Master of Information Science at Massey University, Auckland. I bring over 15 years of international experience across Banking, IT, and Digital sectors, delivering core banking and enterprise technology solutions. I combine hands-on technical skills in SQL, Python, and data analytics with ITIL-based service management and project leadership. I enjoy collaborating with cross-functional teams to implement digital transformations and drive service improvements in fast-paced environments. I also have a foundational interest in Machine Learning and LLM applications.

Ishraka Rahin Eka

Data Scientist, Project Manager, Data Analyst, +3

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I am a proactive and results-driven professional currently pursuing a Master of Information Science at Massey University, Auckland. I bring over 15 years of international experience across Banking, IT, and Digital sectors, delivering core banking and enterprise technology solutions. I combine hands-on technical skills in SQL, Python, and data analytics with ITIL-based service management and project leadership. I enjoy collaborating with cross-functional teams to implement digital transformations and drive service improvements in fast-paced environments. I also have a foundational interest in Machine Learning and LLM applications.…I am a proactive and results-driven professional currently pursuing a Master of Information Science at Massey University, Auckland. I bring over 15 years of international experience across Banking, IT, and Digital sectors, delivering core banking and enterprise technology solutions. I combine hands-on technical skills in SQL, Python, and data analytics with ITIL-based service management and project leadership. I enjoy collaborating with cross-functional teams to implement digital transformations and drive service improvements in fast-paced environments. I also have a foundational interest in Machine Learning and LLM applications.

Available to hire

I am a proactive and results-driven professional currently pursuing a Master of Information Science at Massey University, Auckland. I bring over 15 years of international experience across Banking, IT, and Digital sectors, delivering core banking and enterprise technology solutions.

I combine hands-on technical skills in SQL, Python, and data analytics with ITIL-based service management and project leadership. I enjoy collaborating with cross-functional teams to implement digital transformations and drive service improvements in fast-paced environments. I also have a foundational interest in Machine Learning and LLM applications.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

IT & Digital Services Specialist at Mutual Trust Bank and Brac Bank PLC. Bangladesh

June 30, 2025 - June 30, 2025

Managed IT (Core Banking Systems) and digital banking systems and supported enterprise technology services. Managed projects and led digital initiatives; implemented reporting automation using SQL. Facilitated audits and service improvements aligned with ISO/ITIL standards. Worked closely with internal departments and vendors to deliver digital solutions.

IT & Digital Services Specialist at Mutual Trust Bank and BRAC Bank PLC, Bangladesh

July 6, 2008 - June 15, 2025