Oladimeji Akiode
Hello! I am Oladimeji Akiode, a results-driven operations and customer service professional with over 20 years of experience spanning payments processing, financial services, IT support, and marketing communications.
About
Hello! I am Oladimeji Akiode, a results-driven operations and customer service professional with over 20 years of experience spanning payments processing, financial services, IT support, and marketing communications. I excel at optimizing processes, delivering reliable service, and collaborating with cross-functional teams to support organizational goals.
I hold a Master’s degree in Economics and Business Administration and a Bachelor’s in Electronics and Computer Engineering. I’m passionate about strategic problem solving, ownership, and clear communication, and I am currently contributing as a Customer Service Operations Assistant at Swissôtel Tallinn. I aim to bring my experience and enthusiasm to drive excellence in any team and project.
- 1 year's experience
- Joined October 2025
Skills· 2
Industry experience
- Financial Services
- Software & Internet
- Professional Services
- Telecommunications
- Media & Entertainment
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Work experience· 9 roles
Supported daily customer service operations in hospitality, assisting guests and coordinating service delivery.
Spearheaded customer service operations, improved service delivery and cross-functional collaboration.
Supported customer service operations and analyzed processes for improvement.
Education
Certifications and awards
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