I am a dynamic beauty salon owner based in Central Java, Indonesia, with extensive experience in customer service and sales marketing spanning over a decade. I specialize in facial treatments, eyelash extensions, nail art, and operational management, consistently achieving high customer satisfaction. I have a proven track record of enhancing operational efficiency while fostering loyalty through excellent service delivery. I'm eager to leverage my skills and expertise to elevate the beauty experience and meet the evolving needs of clients. I excel at leading teams, coordinating appointments, and maintaining high hospitality standards to ensure a memorable guest journey.…

Faiza pradika Putri

I am a dynamic beauty salon owner based in Central Java, Indonesia, with extensive experience in customer service and sales marketing spanning over a decade. I specialize in facial treatments, eyelash extensions, nail art, and operational management, consistently achieving high customer satisfaction. I have a proven track record of enhancing operational efficiency while fostering loyalty through excellent service delivery. I'm eager to leverage my skills and expertise to elevate the beauty experience and meet the evolving needs of clients. I excel at leading teams, coordinating appointments, and maintaining high hospitality standards to ensure a memorable guest journey.…

Available to hire

I am a dynamic beauty salon owner based in Central Java, Indonesia, with extensive experience in customer service and sales marketing spanning over a decade. I specialize in facial treatments, eyelash extensions, nail art, and operational management, consistently achieving high customer satisfaction. I have a proven track record of enhancing operational efficiency while fostering loyalty through excellent service delivery.

I’m eager to leverage my skills and expertise to elevate the beauty experience and meet the evolving needs of clients. I excel at leading teams, coordinating appointments, and maintaining high hospitality standards to ensure a memorable guest journey.

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Language

English
Fluent

Work Experience

Hotel Front Office at Lorin Hotel Indonesia
July 1, 2012 - July 1, 2012
Handled check-in/check-out procedures, managed reservations, and addressed guest inquiries with professionalism. Collaborated with housekeeping and other departments to ensure smooth operations and exceptional guest experiences.
Sales Marketing at Suzuki Car Indonesia
December 1, 2018 - December 1, 2018
Promoted and sold Suzuki vehicles, managed customer inquiries, and delivered tailored product recommendations. Consistently met and surpassed sales targets through effective negotiation and customer relationship management.
Sales Marketing at Honda Car Indonesia
September 1, 2025 - September 1, 2025
Promoted and marketed Honda vehicles, managed customer inquiries, and offered customized product recommendations. Consistently achieved sales targets through effective negotiation, relationship management, and strategic marketing initiatives. Proficient in organizing test drives and ensuring exemplary after-sales service to build enduring customer loyalty.
Beauty Salon Owner at House of Felicia Salon Indonesia
February 1, 2025 - October 30, 2025
Direct day-to-day operations of the beauty center, overseeing staff management, ensuring customer service excellence, and coordinating appointment schedules. Proficient in delivering facial treatments, eyelash extensions, callus treatments, nail art, waxing, and eyebrow services while maintaining strict sterilization protocols. Handling customer inquiries, upholding a professional appearance, and offering high-quality beauty services.

Education

Diploma in Hotel Management at International Hotel Management School
June 1, 2008 - July 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Retail, Media & Entertainment, Education, Other
    uniE621 Portfolio – Executive & Virtual Assistant Projects
    Executive Assistant & Calendar Management for Busy Executive Supported an executive in managing daily operations, including scheduling, travel coordination, and communication handling. Key Contributions: • Resolved scheduling conflicts between investor meetings, product demos, and personal appointments. • Coordinated travel logistics under strict budgets (flights, hotels, TSA preferences). • Created and maintained organized calendars using Google Calendar and Outlook. • Communicated professionally with clients and partners to confirm reschedules and updates. • Prioritized urgent matters while keeping all commitments on track. Tools used: Google Workspace, Slack, Notion, Calendly, Zoom Virtual Assistant – Social Media & Admin Support Assisted small business owners with daily administrative tasks and digital presence. Key Contributions: • Handled email inbox management, appointment scheduling, and data entry. • Created basic Canva visuals for salon promotions and Instagram scheduling. • Maintained customer records and organized client follow-ups via WhatsApp and Google Sheets. • Provided translation and correspondence support in English, Bahasa Indonesia, and basic Singlish. Tools used: Canva, Google Sheets, Trello, Instagram Business…