I’m a bilingual customer service professional with a track record of delivering outstanding support across diverse teams and multi-location operations. I excel at building rapport with customers in English and French, managing inquiries, orders and ships, and driving on-time delivery. I thrive in fast-paced environments, continuously learning new tools and processes to improve service quality and customer satisfaction.
I’m proactive, detail-focused and adaptable, with strong collaboration skills across sales, logistics and leadership. I enjoy turning complex problems into clear solutions, communicating effectively with clients and internal teams, and contributing to a positive customer experience in both hospitality and financial services settings.
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