Available to hire
I am a results-driven professional with over ten years of experience in administration, relationship management, and customer service. I’m known for leadership, effective communication, decision making, problem solving, and a collaborative approach that supports the bottom line.
I’m proficient in Microsoft Office 365 and thrive in team settings. I’m seeking a challenging and rewarding opportunity to advance my career and contribute to a forward-thinking organization.
Experience Level
Language
English
Advanced
Work Experience
Administrative Assistant at SaavyLiving Homes
December 1, 2024 - October 30, 2025Schedule management of appointments with clients and vendors; manage calendars, set up meetings and distribute information; assist with data entry, invoicing, budgeting and expense tracking; greet visitors and manage client communications (phone and email); update databases of clients and projects to ensure smooth workflow internally and with clients.
HR & Recruitment Intern at Randstad Canada
November 1, 2024 - November 1, 2024Assisted with job postings, screened resumes, scheduled interviews and conducted interviews; assisted with orientation and onboarding of new hires and conducted exit interviews; completed reference and criminal background checks; assisted with payroll and health & safety; followed up on expiring documentation and updated HR database.
Administrative Officer at Guaranty Trust Bank Limited
November 1, 2023 - November 1, 2023Performed day-to-day organization and office management to ensure the smooth running of the company; coordinated office administrative procedures, reviewed, evaluated and implemented new procedures; established work priorities, delegated work to Admin Assistants, office support staff, and ensured deadlines were met and procedures followed; conducted, analyzed and supervised the preparation of budget, monitored expenses and managed inventory; managed calendars, scheduled executive meetings, and coordinated events.
Administrative Assistant at Guaranty Trust Bank Limited
May 1, 2019 - May 1, 2019Assisted to set up and maintain a manual and computerized information filing system which translated to data standardization and accuracy of documents/data; managed calendars, emails, scheduled appointments, and organized documents; maintained a cordial relationship with service providers and drafted emails, letters, memos, and reports; made travel arrangements for staff going on trainings, seminars & conferences; supervised other support staff in management of the registry and store.
Executive Trainee – Customer Services at Guaranty Trust Bank Limited
December 1, 2014 - December 1, 2014Processed customer cash deposits, withdrawals, cheques, transfers and other bank related transactions; established new accounts for customers such as savings and current accounts; assisted in addressing customer questions and concerns over the phone, online, or in person; offered information about the bank’s products and services.
Human Resources Assistant at Jenvak Hospital and Maternity
February 1, 2013 - February 1, 2013Assisted in scheduling interviews and coordinating new hire orientations; maintained employee records and documentation; assisted in conducting employee surveys and resolving employee conflicts; assisted employees with benefits enrollment.
Education
Post Graduate Certificate in Human Resources Management at Humber College Institute of Technology and Advanced Learning
January 11, 2030 - January 1, 2024M.Sc. in International Human Resource Management at Birmingham City University, United Kingdom
January 11, 2030 - January 1, 2011Qualifications
Fellow, Institute of Organizational and Administrative risk management
January 1, 2023 - October 30, 2025Fellow, Institute of Conflict Management & Negotiation Analysts
January 1, 2022 - October 30, 2025Associate Member, Chartered Institute of Administration
January 1, 2021 - October 30, 2025Associate Member, Chartered Institute of Personnel Development United Kingdom
January 1, 2011 - October 30, 2025Industry Experience
Healthcare, Financial Services, Professional Services, Education, Other
Experience Level
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