Experience Level
Language
Spanish; Castilian
Fluent
English
Advanced
Galician
Advanced
Work Experience
Ad Quality Rater at TELUS International
October 14, 2025 - October 14, 2025Analysis of Spanish and English online advertisements on different Google platforms in order to improve their quality.
English Teacher at Self-employed
September 1, 2023 - October 30, 2025B1 exam preparation classes as well as conversational classes. Additional subjects: Mathematics, Chemistry and Music.
Data Annotator at Appen
September 1, 2023 - September 1, 2023Evaluate quality of voice to text captations in Spanish
Call Center Agent (Level 10) at Abante BPO, Lugo
December 1, 2019 - December 1, 2019Inbound calls offering high quality customer service to Hijos de Rivera (solving customer queries and technical issues related to pubs/bars).
Internet Ads Assessor at Lionbridge
September 1, 2018 - September 1, 2018Analysis of Spanish and English online advertisements on different Google platforms in order to improve their quality.
Call Center Agent (Level 10) at STD Multiopción, A Coruña
August 1, 2017 - August 1, 2017Inbound calls offering high quality customer service to Zara physical stores (solving issues and queries from the clients as well as solving issues related to Zara stores) and Zara.com clients.
Call Center Agent at Bosch Communication Center
October 1, 2013 - October 1, 2013Cross-selling of broadband and mobile services for Orange.
Education
Degree on Social and Cultural Anthropology at National Distance Education University (UNED)
October 1, 2013 - October 30, 2025Degree on Biology at University of Santiago de Compostela
January 1, 2007 - October 30, 2025Qualifications
CELGA (Galician Certification)
June 1, 2011 - October 30, 2025IELTS Academic Module
January 1, 2014 - October 30, 2025Trinity Exam (level 9)
January 1, 2007 - October 30, 2025Cambridge Proficiency in English (CPE) - in progress
January 11, 2030 - October 30, 2025Industry Experience
Telecommunications, Retail, Education, Professional Services, Software & Internet, Media & Entertainment
Experience Level
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