Hi, I’m Aisha Ricarda Gonçalves Antunes, a Coimbra-based student in Public-Private Administration with hands-on experience in customer service, social media management, and volunteering in a hospital setting. I thrive in team environments, communicate clearly, and enjoy learning new processes quickly. I'm passionate about creating engaging content and helping organizations present a friendly, efficient image online. I’m proactive, organized, and eager to contribute to a collaborative team while continuing to grow my skills.

Aisha Ricarda Gonçalves Antunes

Hi, I’m Aisha Ricarda Gonçalves Antunes, a Coimbra-based student in Public-Private Administration with hands-on experience in customer service, social media management, and volunteering in a hospital setting. I thrive in team environments, communicate clearly, and enjoy learning new processes quickly. I'm passionate about creating engaging content and helping organizations present a friendly, efficient image online. I’m proactive, organized, and eager to contribute to a collaborative team while continuing to grow my skills.

Available to hire

Hi, I’m Aisha Ricarda Gonçalves Antunes, a Coimbra-based student in Public-Private Administration with hands-on experience in customer service, social media management, and volunteering in a hospital setting. I thrive in team environments, communicate clearly, and enjoy learning new processes quickly.

I’m passionate about creating engaging content and helping organizations present a friendly, efficient image online. I’m proactive, organized, and eager to contribute to a collaborative team while continuing to grow my skills.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Intermediate
French
Beginner

Work Experience

Social Media Manager
December 31, 2023 - December 31, 2023
Creation, planning and management of content for Instagram and Facebook, considering the identity and objectives of the client.
Volunteer at CHUC (Centro Hospitalar Universitário de Coimbra)
January 1, 2024 - January 1, 2024
Recreational tasks with the children of the Paediatric Hospital.
Waitress and Store Assistant
January 1, 2024 - October 30, 2025
Developed skills in fast and demanding service environments, maintaining the quality of service, ensuring friendly and efficient customer service, as well as providing support in the organization and maintenance of the workplace.
Social Media Manager at Freelance
December 31, 2023 - December 31, 2023
Creation, planning and management of content for Instagram and Facebook, considering the identity and objectives of the client.
Waitress / Store Assistant
December 31, 2024 - December 31, 2024
Provided customer service, maintained the quality of service, ensured friendly and efficient customer service, and supported organization and maintenance of the workplace.
Volunteer at CHUC (Centro Hospitalar Universitário de Coimbra)
December 31, 2024 - December 31, 2024
Recreational tasks with the children of the Paediatric Hospital.

Education

Bachelor Degree in Public-Private Administration at Universidade de Coimbra
January 1, 2022 - January 1, 2025
Bachelor Degree in Public-Private Administration at Universidade de Coimbra
January 1, 2022 - January 1, 2025

Qualifications

Microsoft Excel – Fundamental
January 11, 2030 - October 30, 2025
SPSS – Fundamental
January 11, 2030 - October 30, 2025
Editing programs knowledge (Canva, CapCut)
January 11, 2030 - October 30, 2025

Industry Experience

Media & Entertainment, Education, Professional Services, Retail