I am a friendly and highly organized professional with a strong focus on communication and problem-solving. With over eight years of experience in customer-focused, technology-driven roles, I have worked in diverse multicultural environments and excelled in delivering outstanding service. I am now looking to leverage my interpersonal skills and attention to detail in a remote Customer Service Representative role.

Cihan Gülgen

I am a friendly and highly organized professional with a strong focus on communication and problem-solving. With over eight years of experience in customer-focused, technology-driven roles, I have worked in diverse multicultural environments and excelled in delivering outstanding service. I am now looking to leverage my interpersonal skills and attention to detail in a remote Customer Service Representative role.

Available to hire

I am a friendly and highly organized professional with a strong focus on communication and problem-solving. With over eight years of experience in customer-focused, technology-driven roles, I have worked in diverse multicultural environments and excelled in delivering outstanding service. I am now looking to leverage my interpersonal skills and attention to detail in a remote Customer Service Representative role.

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Language

English
Fluent
German
Fluent
Danish
Fluent
Turkish
Fluent

Work Experience

Software Development Officer at Bundeswehr, Germany
July 1, 2025 - July 1, 2025
Served as the first point of contact for software and system users, providing clear and patient guidance to non-technical personnel. Managed a team of 10, fostering a collaborative and supportive work environment.
Electronic Warfare & Cyberinformation Soldier at Bundeswehr (CIR), Germany
July 1, 2022 - July 1, 2022
Supported communication and information systems used across diverse mission environments, collaborating with team members to ensure smooth coordination and reliable support services.

Education

Officer Training & Leadership Development at Bundeswehr
January 1, 2020 - January 1, 2022
Information Assurance & IT Fundamentals at Bundeswehr Technical Training
January 1, 2020 - January 1, 2020
Accounting & Management Apprenticeship at Bundeswehr
January 1, 2017 - January 1, 2020

Qualifications

Add your qualifications or awards here.