Hello, I’m Lamine Berroual. I’m a hospitality and business professional with roots in Algeria, currently based in Switzerland. I have spent over a decade delivering high-end service in private clubs, hotels, and retail, blending hands-on guest experience with operations leadership, cross-cultural communication, and team development across Europe and North Africa. I hold an MSc in Marketing and an MBA in International Business from UK institutions. I’m fluent in English, French, and Arabic, with German (A1) currently in progress. I’m passionate about creating outstanding guest experiences, optimizing processes, and helping brands connect with diverse audiences through strategic thinking, leadership, and hands-on execution.

Lamine Berroual

Hello, I’m Lamine Berroual. I’m a hospitality and business professional with roots in Algeria, currently based in Switzerland. I have spent over a decade delivering high-end service in private clubs, hotels, and retail, blending hands-on guest experience with operations leadership, cross-cultural communication, and team development across Europe and North Africa. I hold an MSc in Marketing and an MBA in International Business from UK institutions. I’m fluent in English, French, and Arabic, with German (A1) currently in progress. I’m passionate about creating outstanding guest experiences, optimizing processes, and helping brands connect with diverse audiences through strategic thinking, leadership, and hands-on execution.

Available to hire

Hello, I’m Lamine Berroual. I’m a hospitality and business professional with roots in Algeria, currently based in Switzerland. I have spent over a decade delivering high-end service in private clubs, hotels, and retail, blending hands-on guest experience with operations leadership, cross-cultural communication, and team development across Europe and North Africa.

I hold an MSc in Marketing and an MBA in International Business from UK institutions. I’m fluent in English, French, and Arabic, with German (A1) currently in progress. I’m passionate about creating outstanding guest experiences, optimizing processes, and helping brands connect with diverse audiences through strategic thinking, leadership, and hands-on execution.

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Language

English
Fluent
French
Fluent
Arabic
Fluent
German
Beginner

Work Experience

Waiter (Team Lead) at East India Club
May 1, 2025 - May 1, 2025
Hospitality services at a private members’ club; trained and supervised staff; delivered professional service in fine dining, banquet events, and bar settings; led a team via agency from 2022 to 2024; fostered high service standards.
Commis-Chef at Kricket Restaurant
April 1, 2022 - April 1, 2022
Assisted in kitchen operations, maintaining high standards in food preparation and presentation; collaborated with chefs to ensure timely service in a fast-paced environment.
Business Manager at Nodis Optique Medical Constantine
January 1, 2022 - January 1, 2022
Directed wholesale operations for optical equipment and lenses; advised customers/resellers on products; ensured precise preparation, fitting, and adjustment of glasses; supervised a team to enhance sales and efficiency.
Banqueting Porter at Hilton London Metropole
April 1, 2017 - April 1, 2017
Supported banqueting operations and event setup; collaborated with event coordinators to deliver seamless service for large-scale corporate and private events.

Education

Master of Science in Marketing at Ulster University London
January 1, 2022 - May 1, 2023
MBA in International Business at Cardiff Metropolitan University London
March 1, 2014 - April 1, 2017
Bachelor in English at Mentouri University of Constantine
September 1, 2010 - September 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Healthcare, Wholesale & Distribution, Retail, Professional Services