Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Malayalam
Advanced
Tamil
Advanced
Hindi
Advanced
Work Experience
Customer Support Executive at Sutherland Global Service
May 1, 2023 - May 1, 2023Handled payroll-related tasks for Amazon US employees; coded pay codes for past and open pay periods, mass tickets, and verified eligibility; used MyTime, People Portal, FCLM, Phone Tool, Lenel, Work Event Tool and Excel. Also served as a Customer Associate for Amazon Retail, handling emails and live chat, refunds, and shipping damages; collaborated with cross-functional teams to ensure high-quality support.
Education
B.E (Computer Science Engineering) at ARM College Of Engineering And Technology (ANNA UNIVERSITY)
January 1, 2011 - January 1, 2015Intermediate at Government Higher Secondary School, Koipuram (State Board)
January 1, 2011 - January 1, 2011High School at Sree Vivekananda High School, Pullad (State Board)
January 1, 2009 - January 1, 2009Qualifications
Industry Experience
Software & Internet, Professional Services, Retail
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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