I am a versatile, enthusiastic, and approachable professional with a strong background in elder care administration, team coordination, and client-facing support. I excel at coordinating logistics, refining care processes, and leading small teams to deliver cohesive, high-quality service. I’m multilingual, quick to learn, and eager to apply my organizational and communication strengths to new challenges in roles such as project management or content creation.

Dragana Gospodinov

I am a versatile, enthusiastic, and approachable professional with a strong background in elder care administration, team coordination, and client-facing support. I excel at coordinating logistics, refining care processes, and leading small teams to deliver cohesive, high-quality service. I’m multilingual, quick to learn, and eager to apply my organizational and communication strengths to new challenges in roles such as project management or content creation.

Available to hire

I am a versatile, enthusiastic, and approachable professional with a strong background in elder care administration, team coordination, and client-facing support. I excel at coordinating logistics, refining care processes, and leading small teams to deliver cohesive, high-quality service. I’m multilingual, quick to learn, and eager to apply my organizational and communication strengths to new challenges in roles such as project management or content creation.

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Experience Level

Intermediate

Language

Serbian
Fluent
English
Advanced
French
Advanced
Bulgarian
Intermediate

Work Experience

Care Coordinator at L'Hermitage Care Centre (Beaumont Villa), Jersey, Channel Islands
June 1, 2023 - June 1, 2023
Experienced in elderly care in residential and medical units, developed expertise in treatment management (administration, orders, and returns of medications) as well as coordinating medical follow-ups (doctors, specialists, and prescriptions). Reviewed and updated care plans to provide tailored and personalized support. As a team leader, led and motivated 4 to 5 care assistants on 12-hour shifts, boosting the quality of care, organization, and service cohesion.
Care Assistant at Le Petit Bouquet LV Care Group / Jersey, Channel Islands
March 1, 2024 - March 1, 2024
Care assistant responsibilities; provided direct resident care and supported care plans; contributed to care plan reviews.
Care Assistant at Maison, St Brelade / Jersey, Channel Islands
December 1, 2023 - December 1, 2023
Assisted with daily living activities, supported residents, contributed to care planning and documentation.
Lead Care Assistant (HCA/ASCA) at LV Care Group - St Joseph's Care Home / Jersey, Channel Islands
August 1, 2020 - August 1, 2020
Lead and support care team; managed daily assignments and ensured high quality of care and service cohesion.
Care Assistant at Brown Hill Nursing Home – CI Health Care, Guernsey, Channel Islands
July 1, 2018 - July 1, 2018
Provided resident care, monitoring, documentation; supported care plans.
Waitress/Bartender at Saints Bay Hotel, Guernsey, Channel Islands
December 1, 2017 - December 1, 2017
Customer service in hospitality; supported team; maintained a clean and welcoming environment.
Housekeeper/Waitress at Duke of Normandy Hotel, Guernsey, Channel Islands
September 1, 2017 - September 1, 2017
Housekeeping and hospitality tasks; provided customer service.
Shop Assistant at Spirit Lake Traders, Grand Lake, Colorado
September 1, 2013 - September 1, 2013
Organized goods, stock management, and maintenance of displays to optimize reappearance and product accessibility; welcoming customers with quality service and product knowledge.
Care Assistant at Le Petit Bouquet LV Care Group
March 1, 2024 - March 1, 2024
Provided elder and medical support, assisted with care plans, reviewed and updated care documentation, and coordinated 12-hour shift teams (4–5 caregivers) to maintain high-quality, cohesive care. Assisted with medication administration and liaising with doctors and specialists.
Care Assistant at Maison, St Brelade
December 1, 2023 - December 1, 2023
Delivered general care and daily living support in a Jersey residence, collaborating with care staff to maintain resident well-being and comfort.
Lead Care Assistant at LV Care Group – St. Joseph's Care Home
August 1, 2020 - August 1, 2020
Led and motivated a team of 4–5 care assistants on 12-hour shifts; optimized workflows, ensured high standards of care, and maintained service cohesion across the unit.
Care Assistant at LV Care Group – Brow Hill Nursing Home, Jersey
July 1, 2018 - July 1, 2018
Car e assistant duties in a nursing home setting, supporting residents with daily activities and care plans.
Waitress/Bartender at Saints Bay Hotel, Guernsey
December 1, 2017 - December 1, 2017
Provided hospitality service, took orders, served guests, and supported bar operations.
Housekeeper / Waitress at Duke of Normandy Hotel, Guernsey
September 1, 2017 - September 1, 2017
Housekeeping and guest service duties in a hospitality environment.

Education

Bachelor's in Applied Linguistics (English and French) at South-West University 'Neofit Rilski', Blagoevgrad, Bulgaria
January 11, 2030 - January 1, 2025
TEFL Level 5 Diploma – Teaching English as a Foreign Language at The TEFL Org, United Kingdom
January 11, 2030 - January 1, 2023
Nursing – Medical Technician at Nursing School, Niš, Serbia
January 11, 2030 - January 1, 2015
Diploma in General Nursing at Nursing School, Niš, Serbia
January 11, 2030 - October 30, 2025
Bachelor's in Applied Linguistics (English and French) at South-West University 'Neofit Rilski', Blagoevgrad, Bulgaria
January 11, 2030 - January 1, 2025
TEFL Level 5 Diploma – Teaching English as a Foreign Language at The TEFL Org / United Kingdom (UK)
January 11, 2030 - January 1, 2023
Nursing – Medical Technician at Nursing School, Niš, Serbia
January 11, 2030 - January 1, 2015
Diploma in General Nursing at Nursing School
January 11, 2030 - October 30, 2025

Qualifications

Bachelor's in Applied Linguistics (English and French)
January 11, 2030 - January 1, 2025
TEFL Level 5 Diploma – Teaching English as a Foreign Language
January 11, 2030 - January 1, 2023
Nursing Diploma (General Nursing)
January 11, 2030 - January 1, 2015
Diploma in General Nursing
January 11, 2030 - October 30, 2025
Diploma in General Nursing
January 11, 2030 - October 30, 2025
Nursing – Medical Technician Diploma
January 11, 2030 - January 1, 2015

Industry Experience

Healthcare, Education, Professional Services, Travel & Hospitality, Other