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I am Martha Samwel i Ms ingili, a reliable and detail-oriented AI data trainer and virtual assistant based in Dar es Salaam. I have over two years of experience in AI data training, customer service, data entry, and remote support, delivering high-quality results under tight deadlines. I thrive in fast-paced environments and continuously seek to improve processes and outcomes. I excel at precise annotation, fast learning, and clear communication. I bring strong skills in AI tooling, CRM systems, and the Microsoft Office Suite to help teams and clients achieve their goals. I am available for immediate remote work and am committed to contributing positively from day one.…I am Martha Samwel i Ms ingili, a reliable and detail-oriented AI data trainer and virtual assistant based in Dar es Salaam. I have over two years of experience in AI data training, customer service, data entry, and remote support, delivering high-quality results under tight deadlines. I thrive in fast-paced environments and continuously seek to improve processes and outcomes. I excel at precise annotation, fast learning, and clear communication. I bring strong skills in AI tooling, CRM systems, and the Microsoft Office Suite to help teams and clients achieve their goals. I am available for immediate remote work and am committed to contributing positively from day one.

MARTHA SAMWELI MSINGILI

Web Developer, Web Designer, Brand Designer, +7

5.0 (1 review)

I am Martha Samwel i Ms ingili, a reliable and detail-oriented AI data trainer and virtual assistant based in Dar es Salaam. I have over two years of experience in AI data training, customer service, data entry, and remote support, delivering high-quality results under tight deadlines. I thrive in fast-paced environments and continuously seek to improve processes and outcomes. I excel at precise annotation, fast learning, and clear communication. I bring strong skills in AI tooling, CRM systems, and the Microsoft Office Suite to help teams and clients achieve their goals. I am available for immediate remote work and am committed to contributing positively from day one.…I am Martha Samwel i Ms ingili, a reliable and detail-oriented AI data trainer and virtual assistant based in Dar es Salaam. I have over two years of experience in AI data training, customer service, data entry, and remote support, delivering high-quality results under tight deadlines. I thrive in fast-paced environments and continuously seek to improve processes and outcomes. I excel at precise annotation, fast learning, and clear communication. I bring strong skills in AI tooling, CRM systems, and the Microsoft Office Suite to help teams and clients achieve their goals. I am available for immediate remote work and am committed to contributing positively from day one.

Available to hire

I am Martha Samwel i Ms ingili, a reliable and detail-oriented AI data trainer and virtual assistant based in Dar es Salaam. I have over two years of experience in AI data training, customer service, data entry, and remote support, delivering high-quality results under tight deadlines. I thrive in fast-paced environments and continuously seek to improve processes and outcomes.

I excel at precise annotation, fast learning, and clear communication. I bring strong skills in AI tooling, CRM systems, and the Microsoft Office Suite to help teams and clients achieve their goals. I am available for immediate remote work and am committed to contributing positively from day one.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

AI Collection (Audio)

Intermediate

AI Collection (Video)

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Swahili

Fluent

English

Fluent

Work Experience

AI Data Trainer & Quality Analyst at RWS COMPANY

August 1, 2024 - Present

Trained and evaluated large language models by labeling 2,500+ data points daily with accuracy, directly improving model performance for major tech clients. Consistently ranked in top 5% of annotators company-wide and received “Star Performer” award three consecutive quarters.

Senior Customer Service Representative at Crowdgen

June 1, 2025 - Present

Delivered exceptional support to 80–100 customers daily via phone, chat, and email, achieving 97% customer satisfaction score and 4.9/5 average rating. Resolved technical and billing issues for internet and software products within average 3-minute handle time. Maintained perfect attendance and zero escalations for 18 consecutive months while working fully remote.

Virtual Assistant & Administrative Support at Boldly Virtual Assistants

September 1, 2025 - January 1, 2026

Supported 3 busy executives simultaneously by managing calendars, booking travel, and handling 150+ weekly emails with zero scheduling conflicts. Created and maintained client databases, social media content calendars, and expense reports that streamlined operations by 50%. Designed professional presentations and graphics in Canva that were used in client pitches. Earned repeat contracts and referrals due to proactive communication and flawless deadline adherence.

Senior Customer Service Representative (Remote) at Crowdgen

June 1, 2025 - Present

Delivered exceptional support to 80–100 customers daily via phone, chat, and email, achieving 97% customer satisfaction score and 4.9/5 average rating. Resolved technical and billing issues for internet and software products within an average 3-minute handle time. Maintained perfect attendance and zero escalations for 18 consecutive months in a fully remote role.