Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am Rocio Silva, an Operations Lead with extensive experience in logistics and team management. I’ve built a proven track record of enhancing operational efficiency and customer satisfaction through strategic process improvements. I excel at leading cross-functional teams, optimizing workflows, and driving measurable results in fast-paced environments. I am motivated by continuous improvement and collaboration with stakeholders to deliver outstanding service.…I am Rocio Silva, an Operations Lead with extensive experience in logistics and team management. I’ve built a proven track record of enhancing operational efficiency and customer satisfaction through strategic process improvements. I excel at leading cross-functional teams, optimizing workflows, and driving measurable results in fast-paced environments. I am motivated by continuous improvement and collaboration with stakeholders to deliver outstanding service.

Rocio Silva

Project Manager, Production Manager, Line Producer, +2





I am Rocio Silva, an Operations Lead with extensive experience in logistics and team management. I’ve built a proven track record of enhancing operational efficiency and customer satisfaction through strategic process improvements. I excel at leading cross-functional teams, optimizing workflows, and driving measurable results in fast-paced environments. I am motivated by continuous improvement and collaboration with stakeholders to deliver outstanding service.…I am Rocio Silva, an Operations Lead with extensive experience in logistics and team management. I’ve built a proven track record of enhancing operational efficiency and customer satisfaction through strategic process improvements. I excel at leading cross-functional teams, optimizing workflows, and driving measurable results in fast-paced environments. I am motivated by continuous improvement and collaboration with stakeholders to deliver outstanding service.

Available to hire

I am Rocio Silva, an Operations Lead with extensive experience in logistics and team management. I’ve built a proven track record of enhancing operational efficiency and customer satisfaction through strategic process improvements.

I excel at leading cross-functional teams, optimizing workflows, and driving measurable results in fast-paced environments. I am motivated by continuous improvement and collaboration with stakeholders to deliver outstanding service.

Skills

Leadership

Microsoft Office

Experience Level

Leadership

Expert

Microsoft Office

Expert

Language

Spanish; Castilian

Fluent

English

Advanced

German

Advanced

Work Experience

Operations Lead

September 1, 2022 - October 30, 2025

Current role leading a team of 10 to 15 Control Tower Logistics Specialists. Develops and implements operational strategies to enhance cargo management efficiency and savings. Supports the billing freight audit team. Conducts KPI analysis to assess and improve carrier effectiveness. Fosters a culture of continuous improvement.

Logistics Specialist at DHL Global Forwarding

December 1, 2020 - December 1, 2020

Led pricing negotiations initiatives with transport operators and served as the primary point of contact for the customer. Managed Airbus material inbound flow and overall logistics processes for inbound/outbound shipments.

Import Analyst at Mediterranean Shipping Company

December 1, 2016 - December 1, 2016

Created and managed import and export customs manifests, ensuring compliance with international trade regulations. Verified and submitted transshipment paperwork to support smooth operations.

Export Documentation Assistant at Mediterranean Shipping Company

August 1, 2015 - August 1, 2015

Reviewed shipping documentation data for accuracy and completeness. Created and managed bills of lading and managed the telex release process for international shipments.