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Hello, I’m Thet Htoo Aung, a Myanmar-based IT professional holding a Bachelor of Engineering in Materials and Metallurgical Engineering from the University of Technology (Yatanarpon Cyber City). I currently work as IT Support at BG Microfinance Myanmar Company Limited, delivering first-line user support, coordinating with technical leads, and helping to identify system pain points and improve business processes. I strive to combine technical know-how with clear communication to support colleagues and drive efficient operations. I’m seeking challenging assignments that enable growth and allow me to contribute to an organization’s success through practical problem solving, teamwork, and a proactive approach to IT and data-driven decision making.…Hello, I’m Thet Htoo Aung, a Myanmar-based IT professional holding a Bachelor of Engineering in Materials and Metallurgical Engineering from the University of Technology (Yatanarpon Cyber City). I currently work as IT Support at BG Microfinance Myanmar Company Limited, delivering first-line user support, coordinating with technical leads, and helping to identify system pain points and improve business processes. I strive to combine technical know-how with clear communication to support colleagues and drive efficient operations. I’m seeking challenging assignments that enable growth and allow me to contribute to an organization’s success through practical problem solving, teamwork, and a proactive approach to IT and data-driven decision making.

Thet Htoo Aung

Data Analyst, Data Collector, Data Visualizer

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Hello, I’m Thet Htoo Aung, a Myanmar-based IT professional holding a Bachelor of Engineering in Materials and Metallurgical Engineering from the University of Technology (Yatanarpon Cyber City). I currently work as IT Support at BG Microfinance Myanmar Company Limited, delivering first-line user support, coordinating with technical leads, and helping to identify system pain points and improve business processes. I strive to combine technical know-how with clear communication to support colleagues and drive efficient operations. I’m seeking challenging assignments that enable growth and allow me to contribute to an organization’s success through practical problem solving, teamwork, and a proactive approach to IT and data-driven decision making.…Hello, I’m Thet Htoo Aung, a Myanmar-based IT professional holding a Bachelor of Engineering in Materials and Metallurgical Engineering from the University of Technology (Yatanarpon Cyber City). I currently work as IT Support at BG Microfinance Myanmar Company Limited, delivering first-line user support, coordinating with technical leads, and helping to identify system pain points and improve business processes. I strive to combine technical know-how with clear communication to support colleagues and drive efficient operations. I’m seeking challenging assignments that enable growth and allow me to contribute to an organization’s success through practical problem solving, teamwork, and a proactive approach to IT and data-driven decision making.

Available to hire

Hello, I’m Thet Htoo Aung, a Myanmar-based IT professional holding a Bachelor of Engineering in Materials and Metallurgical Engineering from the University of Technology (Yatanarpon Cyber City). I currently work as IT Support at BG Microfinance Myanmar Company Limited, delivering first-line user support, coordinating with technical leads, and helping to identify system pain points and improve business processes. I strive to combine technical know-how with clear communication to support colleagues and drive efficient operations.

I’m seeking challenging assignments that enable growth and allow me to contribute to an organization’s success through practical problem solving, teamwork, and a proactive approach to IT and data-driven decision making.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Burmese

Fluent

English

Intermediate

Work Experience

IT Support at BG Microfinance Myanmar Company Limited

June 1, 2019 - October 30, 2025

First-line user support; communicate with technical leads and support users regarding in-house system; identify pain points in the system and process; improve the overall business process and propose to implement the system; work closely with the business analyst and Development team; respond to service issues and requests; provide IT training to branch managers and new staff members; setting up accounts for new users; testing new technology/projects/system updates; accurately analyze and collect data for various types of product reports from the system; communicate the results of data analysis in written and verbal form to management and operation director.

Admin Engineer at Indigo Energy Limited

May 1, 2019 - May 1, 2019

Manage office requirements; responsible for office petty cash, record daily expenses, report monthly expenses; plan the schedule of business, personal and weekend event, trip; efficiently managed telephone calls, emails and collected/ sorted mail; perform basic business research on a variety of projects; installing and configuring computer hardware, software, systems, networks, printers and scanners; solve a variety of small problems.

Junior Site Officer at Alpha Smart 9 CCTV & PABX Technology Company Limited

July 1, 2018 - July 1, 2018

Responsible for all marketing activities for CCTV camera and other products; budget responsibility; strategic planning of daily activities for projects; analyze the market data; reporting daily activities by E-mail.