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Hi, I’m Karim Zein. I’m a multilingual customer service and sales professional with over six years of experience across hospitality, telecommunications, real estate, and event management. I excel in client relations, sales coordination, and problem-solving in fast-paced international environments, and I’m dedicated to delivering outstanding customer experiences. I’m based in Granada, Spain, with residency and full work authorization across the country. I thrive in collaborating with diverse teams and adapting quickly to evolving needs, always aiming to exceed client expectations.…Hi, I’m Karim Zein. I’m a multilingual customer service and sales professional with over six years of experience across hospitality, telecommunications, real estate, and event management. I excel in client relations, sales coordination, and problem-solving in fast-paced international environments, and I’m dedicated to delivering outstanding customer experiences. I’m based in Granada, Spain, with residency and full work authorization across the country. I thrive in collaborating with diverse teams and adapting quickly to evolving needs, always aiming to exceed client expectations.

Karim Zein

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Hi, I’m Karim Zein. I’m a multilingual customer service and sales professional with over six years of experience across hospitality, telecommunications, real estate, and event management. I excel in client relations, sales coordination, and problem-solving in fast-paced international environments, and I’m dedicated to delivering outstanding customer experiences. I’m based in Granada, Spain, with residency and full work authorization across the country. I thrive in collaborating with diverse teams and adapting quickly to evolving needs, always aiming to exceed client expectations.…Hi, I’m Karim Zein. I’m a multilingual customer service and sales professional with over six years of experience across hospitality, telecommunications, real estate, and event management. I excel in client relations, sales coordination, and problem-solving in fast-paced international environments, and I’m dedicated to delivering outstanding customer experiences. I’m based in Granada, Spain, with residency and full work authorization across the country. I thrive in collaborating with diverse teams and adapting quickly to evolving needs, always aiming to exceed client expectations.

Available to hire

Hi, I’m Karim Zein. I’m a multilingual customer service and sales professional with over six years of experience across hospitality, telecommunications, real estate, and event management. I excel in client relations, sales coordination, and problem-solving in fast-paced international environments, and I’m dedicated to delivering outstanding customer experiences.

I’m based in Granada, Spain, with residency and full work authorization across the country. I thrive in collaborating with diverse teams and adapting quickly to evolving needs, always aiming to exceed client expectations.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Arabic

Fluent

Spanish; Castilian

Beginner

Work Experience

Customer Service Representative at Vodafone

March 1, 2025 - March 1, 2025

Provided bilingual technical and billing support in English and Arabic. Resolved over 50 customer issues daily, achieving a 95% satisfaction rating. Managed CRM systems and client databases with high accuracy and efficiency.

Front Desk Receptionist at Hilton Ramses Hotel

December 1, 2023 - December 1, 2023

Welcomed and assisted international guests at a high-volume 5-star hotel. Handled reservations, check-ins, concierge requests, and service coordination. Worked closely with housekeeping and tour departments to ensure seamless guest experiences.

Sales Assistant at DreamHome Real Estate

May 1, 2021 - May 1, 2021

Supported property sales and rentals for a portfolio of over 100 listings. Guided clients through property tours, offers, and contract steps. Built lasting relationships with international buyers and investors.

Customer Service & Sales Specialist at Orascom Development Egypt (El Gouna)

December 1, 2019 - December 1, 2019

Managed customer inquiries and sales operations for luxury real estate and hospitality projects. Collaborated with cross-functional teams to maintain client satisfaction and meet sales goals. Assisted in promotional events and handled follow-up communication with key clients.