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Hi there! I'm a proactive and collaborative professional with a background in Mediterranean Studies and Linguistics, and hands-on experience in customer service, e-commerce support, and digital content creation. I enjoy translating complex ideas into clear, engaging materials and helping teams deliver great customer experiences. In my next role, I’m eager to combine my design sense, communication skills, and language abilities to contribute to creative projects and cross-functional initiatives.…Hi there! I'm a proactive and collaborative professional with a background in Mediterranean Studies and Linguistics, and hands-on experience in customer service, e-commerce support, and digital content creation. I enjoy translating complex ideas into clear, engaging materials and helping teams deliver great customer experiences. In my next role, I’m eager to combine my design sense, communication skills, and language abilities to contribute to creative projects and cross-functional initiatives.

Eirini Dimangelou

Video Editor, Graphic Designer, Content Creator, +2

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Hi there! I'm a proactive and collaborative professional with a background in Mediterranean Studies and Linguistics, and hands-on experience in customer service, e-commerce support, and digital content creation. I enjoy translating complex ideas into clear, engaging materials and helping teams deliver great customer experiences. In my next role, I’m eager to combine my design sense, communication skills, and language abilities to contribute to creative projects and cross-functional initiatives.…Hi there! I'm a proactive and collaborative professional with a background in Mediterranean Studies and Linguistics, and hands-on experience in customer service, e-commerce support, and digital content creation. I enjoy translating complex ideas into clear, engaging materials and helping teams deliver great customer experiences. In my next role, I’m eager to combine my design sense, communication skills, and language abilities to contribute to creative projects and cross-functional initiatives.

Available to hire

Hi there! I’m a proactive and collaborative professional with a background in Mediterranean Studies and Linguistics, and hands-on experience in customer service, e-commerce support, and digital content creation. I enjoy translating complex ideas into clear, engaging materials and helping teams deliver great customer experiences.

In my next role, I’m eager to combine my design sense, communication skills, and language abilities to contribute to creative projects and cross-functional initiatives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Greek, Modern

Fluent

English

Fluent

Arabic

Beginner

Work Experience

Customer Service Advisor at Foundever Greece

May 31, 2024 - May 31, 2024

Banking customer service for digital financial services (e-wallets, accounts, money transfers, currency exchange); supported customers via phone, chat, and email; liaised with stores and couriers to resolve issues.

After Sales Support Specialist at Multinational Clothing Company (Online Sales)

November 1, 2023 - October 31, 2025

Supported online customers with after-sales inquiries; managed live chat, emails and calls; conducted translations; created and updated knowledge base materials and assisted with order returns and refunds.