Hello! I’m María Teresa Pinto Tovar, a patient and proactive customer service professional with over 10 years in the medical insurance sector. I am detail-oriented, organized, and committed to delivering excellent service and efficient problem-solving, with a proven ability to adapt quickly to new systems and collaborate effectively in team environments.
I excel at coordinating telemedicine scheduling, handling confidential medical information with discretion, and supporting both patients and doctors to ensure smooth case follow-up. Fluent in Spanish and English, I bring CRM expertise, strong communication skills, and a friendly, solution-focused mindset to every role.
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