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I'm a practical specialist with experience in live services and operations: team management, client relations, and quality control of broadcasts. At the same time, I develop data analytics skills (SQL, Python, Excel, visualization) to make data-based decisions and automate reporting. Ready to solve client tasks, improve processes, and support decisions with numbers.…

Pavel Pilchuk

Data Analyst, Project Manager, Studio Manager, +2

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I'm a practical specialist with experience in live services and operations: team management, client relations, and quality control of broadcasts. At the same time, I develop data analytics skills (SQL, Python, Excel, visualization) to make data-based decisions and automate reporting. Ready to solve client tasks, improve processes, and support decisions with numbers.…

Available to hire

I’m a practical specialist with experience in live services and operations: team management, client relations, and quality control of broadcasts.

At the same time, I develop data analytics skills (SQL, Python, Excel, visualization) to make data-based decisions and automate reporting. Ready to solve client tasks, improve processes, and support decisions with numbers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Russian

Fluent

English

Advanced

Polish

Intermediate

Work Experience

Shift Manager at Queen Bee Studio

July 1, 2024 - July 1, 2024

Managed shifts for up to 40 employees, ensured quality standards and procedures; introduced real-time feedback for hosts, reducing critical live errors by about 30%; held daily pre-shift briefings for 30-40 staff; created and automated reports on shifts, customer satisfaction, and incidents in Excel/Google Sheets; report preparation time reduced by about 50%.

Game Presenter at Queen Bee Studio

June 1, 2023 - June 1, 2023

Hosted live sessions, provided professional presentations and high audience engagement; hosted live games (roulette, blackjack, poker); interacted with 10-30 players per session; trained and mentored 5+ new hosts, reducing adaptation time by about 30%; independently solved operational and technical incidents; closed about 80% of cases without escalation; managed chat with 100+ users per day, answered questions, and resolved incidents quickly; explained rules and betting options in English to help new players adapt faster; followed internal rules and responsible gaming requirements (no incidents during work period).

Host at TV BET

March 1, 2025 - March 1, 2025

Hosted live sessions, delivered professional presentations and high audience engagement; hosted live games (roulette, blackjack, poker); interacted with 10-30 players per session; trained and mentored 5+ new hosts, reducing adaptation time by about 30%; independently solved operational and technical incidents; closed about 80% of cases without escalation; managed chat with 100+ users per day, answered questions, and resolved incidents quickly; explained rules and betting options in English to help new players adapt faster; followed internal rules and responsible gaming requirements (no incidents during work period).