About
Hi there! I’m Anouchka, a customer service professional with a passion for helping people enjoy smooth, positive experiences. I thrive in fast-paced environments, I listen actively, and I translate complex policies into clear, friendly guidance. I love collaborating with teammates to resolve issues and improve the service we provide.
I’m always eager to learn new systems and processes, and I take pride in keeping customers informed and satisfied. I speak French natively, English fluently, and Dutch at a basic level, with Italian as a language I’m currently learning while I explore new cultures and ways to connect with people across borders.
- Joined November 2025
Languages
- FrenchFluent
- EnglishAdvanced
- DutchBeginner
Industry experience
- Gaming
- Travel & Hospitality
- Professional Services
- Media & Entertainment
Work experience· 15 roles
Customer service agent supporting players in the i-gaming environment, providing information, resolving conflicts, and guiding clients through processes with a focus on accuracy and friendly communication.
Customer service agent assisting i-gaming clients in Malta, handling inquiries, resolving issues, and maintaining CRM records to ensure high levels of client satisfaction.
Customer service support for Universal Air, handling bookings, quotes, and inquiries for commercial and charter services.
Education· 7
Certifications and awards
Hire Anouchka Delrez today
Post a job and invite Anouchka, or contact them directly. No hidden commission.