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I am a proactive and detail-oriented events professional with experience in managing events both in person and online. I am a result-driven professional with a strong track record of delivering premium client service and operational excellence. I excel at developing and executing strategic initiatives that drive efficiency, client satisfaction, and business growth. I have extensive experience in managing client relationships, optimizing performance, and leading projects to successful completion across local and international projects.…I am a proactive and detail-oriented events professional with experience in managing events both in person and online. I am a result-driven professional with a strong track record of delivering premium client service and operational excellence. I excel at developing and executing strategic initiatives that drive efficiency, client satisfaction, and business growth. I have extensive experience in managing client relationships, optimizing performance, and leading projects to successful completion across local and international projects.

Flevian Machoka

Project Manager, Creative Producer, Event Visualizer, +2

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I am a proactive and detail-oriented events professional with experience in managing events both in person and online. I am a result-driven professional with a strong track record of delivering premium client service and operational excellence. I excel at developing and executing strategic initiatives that drive efficiency, client satisfaction, and business growth. I have extensive experience in managing client relationships, optimizing performance, and leading projects to successful completion across local and international projects.…I am a proactive and detail-oriented events professional with experience in managing events both in person and online. I am a result-driven professional with a strong track record of delivering premium client service and operational excellence. I excel at developing and executing strategic initiatives that drive efficiency, client satisfaction, and business growth. I have extensive experience in managing client relationships, optimizing performance, and leading projects to successful completion across local and international projects.

Available to hire

I am a proactive and detail-oriented events professional with experience in managing events both in person and online. I am a result-driven professional with a strong track record of delivering premium client service and operational excellence.

I excel at developing and executing strategic initiatives that drive efficiency, client satisfaction, and business growth. I have extensive experience in managing client relationships, optimizing performance, and leading projects to successful completion across local and international projects.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Work Experience

Event Administrator (MICE) at MP Events

July 1, 2025 - July 1, 2025

Managed a portfolio of corporate clients, addressed requests, resolved issues, and ensured timely completion. Vetting service providers to meet high standards, maintaining an accurate register compliant with regulations, and negotiating terms on behalf of clients. Oversaw full project lifecycle from initial requests through implementation, including account setup, invoicing, and on-site visits. Maintained continuous client communication, provided updates on industry trends and MICE developments. Developed detailed client proposals, participated in board and client meetings to align objectives, and ensured delivery of exceptional services. Assisted in planning and coordinating events such as private dinners and excursions, as well as flight and hotel bookings. Negotiated with service providers to ensure smooth project execution.

Events and Communications Manager at Fattoria Di Petroio

December 1, 2023 - December 1, 2023

Organized and managed events of various scales, including wine tastings, team-building retreats, and product launches; managed logistics, vendor relations, and on-site execution. Acted as main point of contact for corporate clients, ensuring excellent communication and tailored hospitality for VIP guests. Provided executive assistance and managed daily office operations, scheduling, correspondence, and report preparation. Assisted in event marketing, developed promotional materials, and managed social media platforms to enhance brand visibility. Supported budget planning and financial reporting, including Profit and Loss. Assisted Sales by preparing proposals and pitching event packages.

Guest relations Executive at Aloft Creek By Marriott International Hotel

May 1, 2020 - May 1, 2020

Provided personalized service to standard and VIP guests, ensured a seamless luxury experience. Communicated with guests from diverse cultural backgrounds, addressing their needs and concerns with professionalism and sensitivity. Managed guest inquiries and complaints, coordinating with hotel departments to ensure smooth service delivery. Handled pre-arrival arrangements, room assignments, and special requests. Maintained open communication with guests to ensure satisfaction and addressed concerns promptly. Built relationships with repeat guests and fostered loyalty with personalized touches. Facilitated communication between international guests and hotel team; assisted in planning and coordinating private dinners, excursions, and celebrations reflecting luxury standards. Collected guest feedback to identify improvement areas.

Operations and Customer Experience Executive at Copia Global

December 1, 2017 - December 1, 2017

Streamlined operations by implementing demand planning and stock tracking systems, reducing out-of-stock incidents by 11%. Negotiated with suppliers and logistics providers, cutting inbound logistics costs by 15% and boosting company margins by 7%. Managed corporate client relationships ensuring their needs were met through tailored service solutions. Led Customer Experience campaigns that significantly increased revenue and enhanced service offering. Initiated and managed improvement projects to enhance client satisfaction and operational performance.