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I'm Kimberly Trygg, a versatile professional with over two decades of experience spanning health services, information management, and technology coordination. I thrive in roles that blend people-first service with practical IT support, and I enjoy helping teams run smoothly, stay within budgets, and use technology to improve everyday processes. I'm detail-oriented, collaborative, and committed to ongoing learning. I enjoy tackling complex problems, training staff on new software, and building positive relationships with clients, colleagues, and stakeholders.…I'm Kimberly Trygg, a versatile professional with over two decades of experience spanning health services, information management, and technology coordination. I thrive in roles that blend people-first service with practical IT support, and I enjoy helping teams run smoothly, stay within budgets, and use technology to improve everyday processes. I'm detail-oriented, collaborative, and committed to ongoing learning. I enjoy tackling complex problems, training staff on new software, and building positive relationships with clients, colleagues, and stakeholders.

Kimberly Trygg

Web Developer, Front-End Developer, Back-End Developer, +2

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I'm Kimberly Trygg, a versatile professional with over two decades of experience spanning health services, information management, and technology coordination. I thrive in roles that blend people-first service with practical IT support, and I enjoy helping teams run smoothly, stay within budgets, and use technology to improve everyday processes. I'm detail-oriented, collaborative, and committed to ongoing learning. I enjoy tackling complex problems, training staff on new software, and building positive relationships with clients, colleagues, and stakeholders.…I'm Kimberly Trygg, a versatile professional with over two decades of experience spanning health services, information management, and technology coordination. I thrive in roles that blend people-first service with practical IT support, and I enjoy helping teams run smoothly, stay within budgets, and use technology to improve everyday processes. I'm detail-oriented, collaborative, and committed to ongoing learning. I enjoy tackling complex problems, training staff on new software, and building positive relationships with clients, colleagues, and stakeholders.

Available to hire

I’m Kimberly Trygg, a versatile professional with over two decades of experience spanning health services, information management, and technology coordination. I thrive in roles that blend people-first service with practical IT support, and I enjoy helping teams run smoothly, stay within budgets, and use technology to improve everyday processes.

I’m detail-oriented, collaborative, and committed to ongoing learning. I enjoy tackling complex problems, training staff on new software, and building positive relationships with clients, colleagues, and stakeholders.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Work Experience

Mental Health Advocate at Supportive Living Solutions

March 1, 2020 - March 1, 2020

Assisted clients at a customized living facility, including passing medications, coordinating appointments and transportation, and handling crises on duty. Managed phone inquiries, medication checks, and documented client progress daily, weekly, and monthly; tracked client participation and conducted bi-weekly client meetings.

Independent Living Skills Coordinator at Supportive Living Solutions

October 1, 2019 - October 1, 2019

Provided in-home support to clients, helped with budgeting, appointment scheduling, bill payments, and paperwork; assisted with home projects (organizing, cleaning, gardening); transported clients to medical appointments and stores.

Customer Service Representative at Medica

February 1, 2012 - February 1, 2012

Provided inbound customer service for the Medica Center for Healthy Aging; answered questions regarding claims issues, policy eligibility, coverage and provider information, and related issues.

People Coach at K-Mart

October 1, 2008 - October 1, 2008

Interviewed prospective candidates, hired and trained new employees, and conducted orientation & training sessions. Handled customer service issues and managed store payroll.

Technology Coordinator at Basilica of St. Mary

November 1, 2007 - November 1, 2007

Technology liaison for a staff of 60 terminal server users; responsible for all hardware/software issues. Maintained hardware, printers, phone system, and copiers. Trained staff on technology policies, procedures, and relevant software.

Assisted Living Coordinator at Sunrise of Edina

June 1, 2003 - June 1, 2003

Oversaw all aspects of the assisted living department, including clients and personnel. Wrote and updated client care plans, tracked progress, and managed hiring, training, discipline, and termination. Served as liaison to family members, providers, and other stakeholders.

Customer Account Specialist at Escelon Telecom

October 1, 2002 - October 1, 2002

Handled inbound calls from business customers regarding billing, upselling, and related issues; managed escalated calls requiring advanced customer service.

Senior Support Services Supervisor at Hennepin County Library System

July 1, 1999 - July 1, 1999

Oversaw scheduling and work assignments for a large staff of Public Service Assistants and Library Clerks; resolved complex patron issues; participated in library teams and committees.