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Hi, I'm JULIJA VELIKA, an intelligent, positive and adaptable graduate with hands-on experience in technical support, hospitality and finance. I thrive in self-motivated, fast-paced environments and excel at building positive relationships with colleagues and clients. I am a quick learner who can assimilate new procedures swiftly and apply them effectively. I bring strong teamwork, leadership and communication skills to every role I take on.…Hi, I'm JULIJA VELIKA, an intelligent, positive and adaptable graduate with hands-on experience in technical support, hospitality and finance. I thrive in self-motivated, fast-paced environments and excel at building positive relationships with colleagues and clients. I am a quick learner who can assimilate new procedures swiftly and apply them effectively. I bring strong teamwork, leadership and communication skills to every role I take on.

JULIJA VELIKA

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Hi, I'm JULIJA VELIKA, an intelligent, positive and adaptable graduate with hands-on experience in technical support, hospitality and finance. I thrive in self-motivated, fast-paced environments and excel at building positive relationships with colleagues and clients. I am a quick learner who can assimilate new procedures swiftly and apply them effectively. I bring strong teamwork, leadership and communication skills to every role I take on.…Hi, I'm JULIJA VELIKA, an intelligent, positive and adaptable graduate with hands-on experience in technical support, hospitality and finance. I thrive in self-motivated, fast-paced environments and excel at building positive relationships with colleagues and clients. I am a quick learner who can assimilate new procedures swiftly and apply them effectively. I bring strong teamwork, leadership and communication skills to every role I take on.

Available to hire

Hi, I’m JULIJA VELIKA, an intelligent, positive and adaptable graduate with hands-on experience in technical support, hospitality and finance. I thrive in self-motivated, fast-paced environments and excel at building positive relationships with colleagues and clients.

I am a quick learner who can assimilate new procedures swiftly and apply them effectively. I bring strong teamwork, leadership and communication skills to every role I take on.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

Russian

Advanced

Latvian

Fluent

English

Advanced

German

Intermediate

Work Experience

Technical Help Desk Specialist at Ibanpay

January 1, 2021 - November 2, 2025

Integration and technical support for clients and partners; system and production process monitoring; collaboration with teams on issue resolution and UAT testing; usage of Jira and Confluence.

Technical Help Desk at SIA Claviz

January 1, 2020 - November 2, 2025

Technical support and troubleshooting with a strong customer service focus; contributed to documenting internal IT standards with the support team; utilized SQL basics and related tools.

Game presenter at SIA Evolution Gaming

December 31, 2019 - December 31, 2019

Operated table games (Poker, BlackJack, Baccarat, Roulette) on camera and developed a resonant on-screen persona; adhered to procedures and engaged audiences.

Assistant restaurant manager at SIA Juras Priede

December 31, 2016 - December 31, 2016

Delivered excellent wait service, took orders, served food and beverages; supervised staff tasks, cash handling and table resets; supported overall restaurant operations.

Game presenter at SIA EURO LIVE TEHNOLOGIES

December 31, 2013 - December 31, 2013

Game presenter duties with on-camera presentation for live games; ensured smooth operation per procedures.

Waitress, Bartender, Assistant manager at Caprise Holdings PLC

December 31, 2012 - December 31, 2012

Waitress and bartender duties; assisting management with operations, customer service, and cash handling.

Bank Cashier at AO Norvik Banka

December 31, 2009 - December 31, 2009

Maintain and record daily transactions (deposits, transfers, loans, withdrawals); customer service and advisory on bank products; demonstrated reliability and numerical accuracy.