Pairing the client with the best tutor based on student needs; managing daily files and over 75% of daily requests; handling tutors' questions and issues via email and texts; trained new colleagues and assisted management tasks.

Journalist Intern at Al Alam Press

April 1, 2021 - April 1, 2021

Wrote articles in Arabic, covered events, attended conferences and trainings.

Administrative Assistant (Intern) at Urban Community (Oued Ammil, Morocco)

December 1, 2018 - December 1, 2018

Contributed to the preparation of the annual budget and inventory; performed daily office tasks.

Volunteer at Bassmati Association

April 1, 2025 - November 2, 2025

Active member focusing on youth development and empowerment in Morocco; represented the association in public events and media discussions on youth challenges; participated in community programs promoting education, creativity, and mental health awareness.

Lead of Mental Health Awareness Project at Bassmati Association

October 1, 2025 - November 2, 2025

Leading a mental health awareness project targeting students aged 15-24.

Content Writer / Contributor at Al Alam Press

March 1, 2021 - November 2, 2025

Wrote articles in Arabic and contributed to portfolio of articles and certificates; ongoing writing contributions.

Virtual Administrative Agent (Freelance) at Edpulse (TutoraX)

March 1, 2025 - March 1, 2025

Paired the client with the best tutor based on the student’s need. Managing daily files and pairing more than 75% of daily requests. Managing the tutors’ questions and issues on a daily basis via emails and texts. Trained new colleagues and helped in management tasks.

Administrative Assistant (Intern) at Urban Community

December 1, 2018 - December 1, 2018

Contributed to the preparation of the annual budget and the inventory of the budget at the end of the financial year in addition to the daily tasks of the office.

Volunteer at Bassmati Association

April 1, 2025 - November 11, 2025

Active member focusing on youth development and empowerment in Morocco. Represented the association in public events and media discussions on youth challenges. Participated in community programs promoting education, creativity, and a mental health awareness project targeting students aged 15 to 24.