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Sabrina Sultana Ali

Available to hire

About

  • 3 years' experience
  • Joined November 2025

Skills· 1

Languages

  • EnglishAdvanced

Industry experience

  • Consumer Goods
  • Professional Services

Work experience

Supply Chain Intern · New Zealand Dairy Products Bangladesh LimitedAug 2023 – Aug 2023 · 1 mo

Promoted business development by building and maintaining new clients; managed supply chain processes; coordinated with employees for seamless bookings; enhanced customer satisfaction by addressing and resolving issues; assisted in policy refinement for customer alignment and fostered stronger client relationships; coached team to deliver professional service; supported services through prompt response to customer queries.

Senior Customer Service Representative · Maple BusJan 2022 – Nov 2025 · 3 yrs 11 mos

Provided senior-level customer service support, maintained client relationships, and coordinated tasks including stock/recosting and order processing; supported efficient and timely ride scheduling and seamless bookings; trained teams to deliver professional, hospitable service and adhere to service models; managed communications with clients.

Education

Bachelor of Arts · BA in English; Linguistics2013 – 2025

Certifications and awards

Master in Linguistics2030 – 2025
Bachelor of Arts (BA) in English2030 – 2025
Master of Arts in Linguistics2030 – 2025

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