Lola Smith
Hi, I'm Lola Smith, an energetic and ambitious student based in Norwich.
About
Hi, I’m Lola Smith, an energetic and ambitious student based in Norwich. I’m currently studying Law, Business and Textiles at the University of the West of England, and I bring a strong mix of customer service, hospitality, and performing arts experience to every role. I thrive in team settings and enjoy helping both customers and clients feel welcomed and supported.
Over the last several years I’ve worked front-of-house in busy venues, assisted in paddleboard hire operations, and contributed to magical experiences as a scare actor. My Pauline Quirke Academy training helped me build confidence on stage, and I’m eager to apply creativity, reliability, and people skills to future opportunities in fashion textiles and entertainment.
- Joined November 2025
Skills· 1
Languages
- EnglishFluent
Industry experience
- Media & Entertainment
- Retail
- Travel & Hospitality
- Education
- Professional Services
Work experience· 6 roles
Worked on the shop floor and at checkouts delivering customer service, maintained cleanliness and stock, knowledge of ingredients and allergen concerns, handled multiple payment types, learned coffee making on a machine.
Second season as scare actor with similar duties and collaboration with team to ensure safety and audience engagement.
Performed in character to scare guests during haunt experiences; learned basic health and safety principles; delivered high levels of customer service with clear communication; portrayed a wide range of emotions using body movement, facial expressions and gestures; worked as a team with fellow scare actors and stage managers; makeup (SFX) used to create disguises.
Education
Certifications and awards
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