Hi, I'm Lola Smith, an energetic and ambitious student based in Norwich. I'm currently studying Law, Business and Textiles at the University of the West of England, and I bring a strong mix of customer service, hospitality, and performing arts experience to every role. I thrive in team settings and enjoy helping both customers and clients feel welcomed and supported. Over the last several years I've worked front-of-house in busy venues, assisted in paddleboard hire operations, and contributed to magical experiences as a scare actor. My Pauline Quirke Academy training helped me build confidence on stage, and I'm eager to apply creativity, reliability, and people skills to future opportunities in fashion textiles and entertainment.

Lola Smith

Hi, I'm Lola Smith, an energetic and ambitious student based in Norwich. I'm currently studying Law, Business and Textiles at the University of the West of England, and I bring a strong mix of customer service, hospitality, and performing arts experience to every role. I thrive in team settings and enjoy helping both customers and clients feel welcomed and supported. Over the last several years I've worked front-of-house in busy venues, assisted in paddleboard hire operations, and contributed to magical experiences as a scare actor. My Pauline Quirke Academy training helped me build confidence on stage, and I'm eager to apply creativity, reliability, and people skills to future opportunities in fashion textiles and entertainment.

Available to hire

Hi, I’m Lola Smith, an energetic and ambitious student based in Norwich. I’m currently studying Law, Business and Textiles at the University of the West of England, and I bring a strong mix of customer service, hospitality, and performing arts experience to every role. I thrive in team settings and enjoy helping both customers and clients feel welcomed and supported.

Over the last several years I’ve worked front-of-house in busy venues, assisted in paddleboard hire operations, and contributed to magical experiences as a scare actor. My Pauline Quirke Academy training helped me build confidence on stage, and I’m eager to apply creativity, reliability, and people skills to future opportunities in fashion textiles and entertainment.

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Experience Level

Intermediate

Language

English
Fluent

Work Experience

Front of House Staff at William & Florence
October 31, 2023 - October 31, 2023
Greeted and served customers to the restaurant's standard, maintained a comfortable dining environment, waited tables, performed bar work, and ensured efficient table cleaning.
Retail Assistant at The Food Warehouse, Hall Road
March 31, 2025 - March 31, 2025
Worked on the shop floor and at checkouts delivering customer service, maintained cleanliness and stock, knowledge of ingredients and allergen concerns, handled multiple payment types, learned coffee making on a machine.
Hire Assistant at Norfolk Paddleboards, Red Lion Bishopsgate
January 31, 2023 - January 31, 2023
Met and greeted customers seeking to hire paddleboards; ensured equipment safety, provided safety information, assisted with general duties including cleaning and managing bookings.
Scare Actor at Prim Evil, Roarr Lenwade
November 30, 2023 - November 30, 2023
Performed in character to scare guests during haunt experiences; learned basic health and safety principles; delivered high levels of customer service with clear communication; portrayed a wide range of emotions using body movement, facial expressions and gestures; worked as a team with fellow scare actors and stage managers; makeup (SFX) used to create disguises.
Scare Actor at Prim Evil, Roarr Lenwade
November 30, 2024 - November 30, 2024
Second season as scare actor with similar duties and collaboration with team to ensure safety and audience engagement.
Greet and Serve Guests (Unpaid Work Experience) at Zak's Authentic American Diner
January 7, 2022 - January 7, 2022
Greeted and served guests to the restaurant's standards; waited tables and assisted with cleaning and stock management; ensured guest safety and satisfaction during a week-long experience.

Education

GCSEs at Hethersett Academy
September 1, 2018 - June 1, 2023
A Levels at Wymondham College
September 1, 2023 - July 1, 2025
Bachelor's degree in Law, Business and Textiles at University of the West of England
September 1, 2025 - November 3, 2025

Qualifications

Trinity Level 2 Performing Arts Exams
January 1, 2017 - December 31, 2023

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Education, Professional Services