HR Manager & National Training & Development Manager at Wall Street English Turkey

Led HR functions including recruitment, onboarding, employee relations, performance management and compliance. Built data-driven HR initiatives aligned with business goals, focusing on talent development, retention and organizational culture. Served as a strategic partner to senior leadership, supported workforce planning and implemented bilingual training sessions in English and Turkish. Coached new and existing staff to drive engagement and business performance.

National Training Manager at Wall Street English Turkey

Led national training programs, oversaw onboarding, needs analysis, program design, delivery and evaluation. Implemented blended learning approaches and KPI tracking to improve training effectiveness. Built strong collaboration between sales and service teams and mentored staff to drive customer satisfaction and growth.

Center Supervisor at Wall Street English Turkey

Consistently met sales targets through structured daily routines, effective follow-ups and personalized sales strategies. Trained and mentored sales staff, supported recruitment and onboarding, and ensured CRM data accuracy.

Senior Sales/Educational Consultant at Wall Street English Turkey

Led client-facing education sales initiatives, built relationships with partners, supported sales team with training and materials, delivered presentations and contributed to revenue growth.