I am Nazanin Mitra, a dedicated and detail-oriented professional with over 10 years of experience spanning Credit Control, E-commerce, and Digital Marketing in real estate and hospitality. I excel in online systems, financial reporting, and client management, and I thrive in remote environments where autonomy and accountability drive results. I am actively seeking remote opportunities that offer a flexible schedule and performance-based growth. My strengths include strong analytical, communication, and organizational skills, and I enjoy turning data into actionable insights that support sales goals and customer satisfaction.

Nazanin Mitra

I am Nazanin Mitra, a dedicated and detail-oriented professional with over 10 years of experience spanning Credit Control, E-commerce, and Digital Marketing in real estate and hospitality. I excel in online systems, financial reporting, and client management, and I thrive in remote environments where autonomy and accountability drive results. I am actively seeking remote opportunities that offer a flexible schedule and performance-based growth. My strengths include strong analytical, communication, and organizational skills, and I enjoy turning data into actionable insights that support sales goals and customer satisfaction.

Available to hire

I am Nazanin Mitra, a dedicated and detail-oriented professional with over 10 years of experience spanning Credit Control, E-commerce, and Digital Marketing in real estate and hospitality. I excel in online systems, financial reporting, and client management, and I thrive in remote environments where autonomy and accountability drive results.

I am actively seeking remote opportunities that offer a flexible schedule and performance-based growth. My strengths include strong analytical, communication, and organizational skills, and I enjoy turning data into actionable insights that support sales goals and customer satisfaction.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Credit Control Specialist at Armonia Estates
May 1, 2022 - May 1, 2022
Managed balances of all accounts using JDE and PMS systems; prepared forecasts for incoming payments and monitored schedules; investigated payment delays and coordinated across departments; issued letters for overdue balances and followed up on settlements; responded promptly to client queries and conducted resolution meetings; prepared performance reports on a monthly, semi-annual, and annual basis; ensured compliance and accuracy in all financial correspondence.
Internet Marketing Consultant at Armonia Estates
November 1, 2014 - November 1, 2014
Managed 5 multilingual company websites using CMS; launched and monitored Google AdWords and YouTube campaigns; utilized Google Analytics for keyword and performance analysis; managed and optimized social media campaigns (Facebook, Twitter); developed SEO strategies and content calendars; ensured alignment with brand messaging and sales goals.
E-Commerce Manager & Guest Relations at Leptos Calypso Hotels
April 1, 2011 - April 1, 2011
Managed content and promotions across 4 online platforms; liaised with tour operators for pricing and seasonal offers; collaborated with marketing and sales for internal campaigns; provided VIP guest service and resolved high-level client complaints; organized investor presentations and annual corporate events.

Education

Master's degree at Southampton Solent University, UK
January 1, 2006 - January 1, 2007
Bachelor of Science in Tourism Management at Solent University, UK
January 1, 2002 - January 1, 2005
Bachelor of Science in Civil Engineering at University of Plymouth, UK
January 1, 1999 - January 1, 2002
A-Levels in Mathematics, Physics & Computing at Oaklands College, UK
January 1, 1997 - January 1, 1999
Master's in International Business at Southampton Solent University
January 1, 2006 - January 1, 2007
BSc in Tourism Management at Solent University
January 1, 2002 - January 1, 2005
BSc in Civil Engineering at University of Plymouth
January 1, 1999 - January 1, 2002
A-Levels in Mathematics, Physics & Computing at Oaklands College
January 1, 1997 - January 1, 1999

Qualifications

Add your qualifications or awards here.

Industry Experience

Real Estate & Construction, Travel & Hospitality, Professional Services, Media & Entertainment, Software & Internet