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I am a marketing and management professional with five years of international experience in consultancy, customer relationship management, and cross-functional leadership across education, technology, and service industries. Since relocating to Norway in 2021, I have focused on expanding my IT and automation testing skills and exploring AI concepts to stay at the forefront of digital transformation. I am fluent in English, Turkish, and Chinese, with working knowledge of Norwegian. I bring strong analytical thinking, project management, and cross-cultural communication to build lasting client relationships and drive measurable results.…I am a marketing and management professional with five years of international experience in consultancy, customer relationship management, and cross-functional leadership across education, technology, and service industries. Since relocating to Norway in 2021, I have focused on expanding my IT and automation testing skills and exploring AI concepts to stay at the forefront of digital transformation. I am fluent in English, Turkish, and Chinese, with working knowledge of Norwegian. I bring strong analytical thinking, project management, and cross-cultural communication to build lasting client relationships and drive measurable results.

Dildost Tilman-Gholam

Marketing Consultant, Brand Strategist, Marketing Strategist, +2

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I am a marketing and management professional with five years of international experience in consultancy, customer relationship management, and cross-functional leadership across education, technology, and service industries. Since relocating to Norway in 2021, I have focused on expanding my IT and automation testing skills and exploring AI concepts to stay at the forefront of digital transformation. I am fluent in English, Turkish, and Chinese, with working knowledge of Norwegian. I bring strong analytical thinking, project management, and cross-cultural communication to build lasting client relationships and drive measurable results.…I am a marketing and management professional with five years of international experience in consultancy, customer relationship management, and cross-functional leadership across education, technology, and service industries. Since relocating to Norway in 2021, I have focused on expanding my IT and automation testing skills and exploring AI concepts to stay at the forefront of digital transformation. I am fluent in English, Turkish, and Chinese, with working knowledge of Norwegian. I bring strong analytical thinking, project management, and cross-cultural communication to build lasting client relationships and drive measurable results.

Available to hire

I am a marketing and management professional with five years of international experience in consultancy, customer relationship management, and cross-functional leadership across education, technology, and service industries. Since relocating to Norway in 2021, I have focused on expanding my IT and automation testing skills and exploring AI concepts to stay at the forefront of digital transformation.
I am fluent in English, Turkish, and Chinese, with working knowledge of Norwegian. I bring strong analytical thinking, project management, and cross-cultural communication to build lasting client relationships and drive measurable results.

Skills

Java

Selenium

Jira

Experience Level

Java

Expert

Selenium

Expert

Jira

Intermediate

Language

Turkish

Fluent

Chinese

Fluent

English

Fluent

Norwegian

Intermediate

Work Experience

Founder & Consultant at Tilman Consultancy & Management, London, UK

December 31, 2023 - December 31, 2023

Built and maintained relationships with 10+ international clients, increasing client retention by 20%. Designed and implemented training and communication programs, improving employee engagement and reducing staff turnover by 15%. Led cross-functional projects, coordinating marketing, operations, and client services to deliver 30+ events/programs on schedule and within budget. Conducted market research and strategy analysis, producing actionable insights that increased client sales and efficiency. Streamlined consultancy processes and introduced data-driven reporting, improving decision-making speed and accuracy.

Supervisor at CITS Chinese Visa Application Centre, Istanbul, Turkey

December 31, 2018 - December 31, 2018

Oversaw daily processing of 100+ visa applications, achieving 98% accuracy and reducing turnaround times. Recruited, trained and supervised a team of 10+ employees, enhancing performance and efficiency. Implemented customer service improvements that enhanced client satisfaction and reduced complaints.

Customer Service Representative at Kadte Ltd (Ajiichiban), London, UK

December 31, 2014 - December 31, 2014

Cultivated robust customer relationships by conducting surveys and pinpointing service enhancements. Educated prospective customers on services, contributing to an increase in repeat business. Resolved client issues promptly and effectively, boosting overall satisfaction scores.

Chinese Interpreter at Flex Turizm, Istanbul, Turkey

December 31, 2012 - December 31, 2012

Government-authorised interpreter for Chinese-Turkish communication in culture, tourism, and business. Facilitated smooth communication between delegations, enabling successful business development initiatives.

Import & Export Assistant at Bozbaylar Automotive, Ankara, Turkey

December 31, 2010 - December 31, 2010

Conducted market research and product analysis on the Chinese automotive sector. Prepared marketing reports and supported international trade operations.