Dildost Tilman-Gholam
I am a marketing and management professional with five years of international experience in consultancy, customer relationship management, and cross-functional leadership across education, technology, and service…
About
I am a marketing and management professional with five years of international experience in consultancy, customer relationship management, and cross-functional leadership across education, technology, and service industries. Since relocating to Norway in 2021, I have focused on expanding my IT and automation testing skills and exploring AI concepts to stay at the forefront of digital transformation.
I am fluent in English, Turkish, and Chinese, with working knowledge of Norwegian. I bring strong analytical thinking, project management, and cross-cultural communication to build lasting client relationships and drive measurable results.
- Joined November 2025
Industry experience
- Education
- Software & Internet
- Professional Services
- Media & Entertainment
- Travel & Hospitality
Work experience· 5 roles
Built and maintained relationships with 10+ international clients, increasing client retention by 20%. Designed and implemented training and communication programs, improving employee engagement and reducing staff turnover by 15%. Led cross-functional projects, coordinating marketing, operations, and client services to deliver 30+ events/programs on schedule and within budget. Conducted market research and strategy analysis, producing actionable insights that increased client sales and efficiency. Streamlined consultancy processes and introduced data-driven reporting, improving decision-making speed and accuracy.
Oversaw daily processing of 100+ visa applications, achieving 98% accuracy and reducing turnaround times. Recruited, trained and supervised a team of 10+ employees, enhancing performance and efficiency. Implemented customer service improvements that enhanced client satisfaction and reduced complaints.
Cultivated robust customer relationships by conducting surveys and pinpointing service enhancements. Educated prospective customers on services, contributing to an increase in repeat business. Resolved client issues promptly and effectively, boosting overall satisfaction scores.
Education
Hire Dildost Tilman-Gholam today
Post a job and invite Dildost, or contact them directly. No hidden commission.