I am a versatile, enthusiastic, open-minded, non-judgmental, forward-thinking individual with an optimistic outlook. I am well organised with a clear, positive approach to work and strong communication skills. I am accustomed to working under pressure, self-motivated, and able to operate to a high standard unsupervised or as a team member, with a good sense of humour and friendly approach.

Carol Jones

I am a versatile, enthusiastic, open-minded, non-judgmental, forward-thinking individual with an optimistic outlook. I am well organised with a clear, positive approach to work and strong communication skills. I am accustomed to working under pressure, self-motivated, and able to operate to a high standard unsupervised or as a team member, with a good sense of humour and friendly approach.

Available to hire

I am a versatile, enthusiastic, open-minded, non-judgmental, forward-thinking individual with an optimistic outlook. I am well organised with a clear, positive approach to work and strong communication skills.

I am accustomed to working under pressure, self-motivated, and able to operate to a high standard unsupervised or as a team member, with a good sense of humour and friendly approach.

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Experience Level

Intermediate
Intermediate
Intermediate

Work Experience

Carer for relative at Self-employed / Family Caregiver
July 1, 2024 - November 3, 2025
Providing day-to-day personal care, monitoring medication, and coordinating attendance at medical appointments; liaising with multiple agencies to ensure all parties are kept up to date.
Employment Advisor at World Jewish Relief
July 1, 2024 - July 1, 2024
Managed a caseload of participants requiring additional support after fleeing Ukraine prior to entering employment. Engaged with 30 clients and various organisations to coordinate tailored action plans; maintained participant records in line with contract and funding requirements; held weekly meetings with each client; used translator systems; conducted diagnostic screening, assessments and skills analysis; referred participants to internal and external guidance and support; monitored progress and signposted opportunities; maintained knowledge of local labour markets and opportunities.
Employment Advisor at The Shaw Trust
December 1, 2022 - December 1, 2022
Contract via DWP to manage a caseload of participants requiring additional support prior to entering employment due to Covid; maintained records; ensured regular advisor/participant contact; used diagnostic screening and skills analysis to support options; provided advice and set tailored action plans; referred to internal/external guidance and support; monitored progress and signposted opportunities; maintained knowledge of local labour market.
Case Manager at Cheshire and Greater Manchester Rehabilitation Company
August 1, 2020 - August 1, 2020
Worked with offenders to reduce re-offending, facilitate transition back into the community, and ensure offenders understood the impact of their offences; liaised with housing, debt, and benefits services; produced reports and risk assessments; managed workloads across a large caseload of low-to-medium risk individuals; supported victims and maintained up-to-date records.
Probation Service Officer at Lancashire Probation Trust
January 1, 2016 - January 1, 2016
Worked with offenders to reduce re-offending, facilitated transition back into society for prisoners nearing release; engaged in rehabilitation activities and liaised with external agencies; prepared risk assessments and reports; managed workload and developed professional practice; contributed to safeguarding and child protection processes.

Education

BSc (Hons) Psychology and Health at Liverpool Hope University
January 11, 2030 - January 1, 2005
HND Business and Finance at Blackburn College
January 11, 2030 - January 1, 1998
Level 3 NVQ Business Administration at Blackburn College
January 11, 2030 - January 1, 2009
Level 2 Award Counselling Skills at Blackburn College
January 11, 2030 - January 1, 2011
Level 2 Award Counselling Skills at Blackburn College
January 11, 2030 - January 1, 2009
City and Guilds - Level 3 Award Criminal Justice at City and Guilds
January 11, 2030 - January 1, 2009
NVQ - Level 3 Award Criminal Justice at NVQ
January 11, 2030 - January 1, 2007

Qualifications

Equity & Diversity
January 11, 2030 - January 1, 2021
STG – Bribery Act
January 11, 2030 - January 1, 2021
Prevent
January 11, 2030 - January 1, 2021
Mental Health First Aid
January 11, 2030 - January 1, 2021
Information Security Awareness Training
January 11, 2030 - January 1, 2020
Safeguarding Procedures
January 11, 2030 - January 1, 2020
Child Protection
January 11, 2030 - January 1, 2019
Managing aggression and violence in the workplace
January 11, 2030 - January 1, 2019
Working with fathers in child protection
January 11, 2030 - January 1, 2018
SEEDS training
January 11, 2030 - January 1, 2017
Diffusion of Aggression
January 11, 2030 - January 1, 2016
Risk of harm
January 11, 2030 - January 1, 2015
Sexual violence and substance misuse
January 11, 2030 - January 1, 2015
Sexual Health
January 11, 2030 - January 1, 2012
Making a difference (children)
January 11, 2030 - January 1, 2010
Offender Management awareness briefing
January 11, 2030 - January 1, 2010
Stress awareness
January 11, 2030 - January 1, 2010
Personal change management
January 11, 2030 - January 1, 2009
Resettlement
January 11, 2030 - January 1, 2007
Transformation briefing
January 11, 2030 - January 1, 2007
Child protection
January 11, 2030 - January 1, 2006
Assertiveness skills
January 11, 2030 - January 1, 2005

Industry Experience

Education, Healthcare, Government, Professional Services, Non-Profit Organization