Hi, I’m Nicol Viaggi, a proactive Sales Assistant with a passion for customer experience and digital storytelling. I’ve built and managed a community of over 28,500 followers across Instagram and TikTok, and I enjoy turning insights into engaging content that aligns with brand goals. I bring hands-on retail and hospitality experience, strong design skills with Canva and Photoshop, and solid command of Excel and PowerPoint. I’m open-minded, creative, and thrive under pressure, always ready to collaborate in a dynamic team and deliver results.

Nicol Viaggi

Hi, I’m Nicol Viaggi, a proactive Sales Assistant with a passion for customer experience and digital storytelling. I’ve built and managed a community of over 28,500 followers across Instagram and TikTok, and I enjoy turning insights into engaging content that aligns with brand goals. I bring hands-on retail and hospitality experience, strong design skills with Canva and Photoshop, and solid command of Excel and PowerPoint. I’m open-minded, creative, and thrive under pressure, always ready to collaborate in a dynamic team and deliver results.

Available to hire

Hi, I’m Nicol Viaggi, a proactive Sales Assistant with a passion for customer experience and digital storytelling. I’ve built and managed a community of over 28,500 followers across Instagram and TikTok, and I enjoy turning insights into engaging content that aligns with brand goals.

I bring hands-on retail and hospitality experience, strong design skills with Canva and Photoshop, and solid command of Excel and PowerPoint. I’m open-minded, creative, and thrive under pressure, always ready to collaborate in a dynamic team and deliver results.

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Language

Italian
Fluent
English
Advanced

Work Experience

Commis De Rang at Sillabe, Acquario di Genova
February 28, 2022 - February 28, 2022
Line preparation, service of Appetizers and Main Courses (occasionally First Courses and Desserts), till operation, main dining room tasks, and supplier ordering.
Chef at La Buca di San Matteo
February 28, 2022 - February 28, 2022
Chef role at La Buca di San Matteo.
Sales Assistant at Tezenis Turati 25 SPA
September 30, 2022 - September 30, 2022
Managed customer welcome and support, pricing of clothing and accessories, administrative management of transactions, and comprehensive inventory and warehouse operations.
Sales Assistant at Tezenis Turati 25 SPA
March 31, 2024 - March 31, 2024
Customer assistance, store replenishment, shop floor rearrangement, and daily cash desk reporting and operations.
Sales Assistant at Tezenis Turati 25 SPA
September 30, 2024 - September 30, 2024
Managed content creation, scheduling and publishing on social platforms; analyzed engagement metrics and maintained online visibility; surfaces brand-consistent visuals.
Sales Assistant at Tezenis Turati 25 SPA
October 1, 2024 - November 3, 2025
Currently employed as Sales Assistant; responsibilities include customer service, merchandising, inventory control, and daily cash desk operations.
Commis De Rang and Chief at La Buca di San Matteo
February 28, 2022 - February 28, 2022
Line preparation, service of Appetizers and Main Courses (occasionally First Courses and Desserts), till operation, main dining room tasks, and supplier ordering.
Sales Assistant at Scout S.r.l.
September 30, 2022 - September 30, 2022
Managed customer welcome and support, pricing of clothing and accessories, administrative management of transactions, and comprehensive inventory and warehouse operations.
Sales Assistant at Sillabe, Acquario di Genova
March 31, 2024 - March 31, 2024
Managed customer welcome and support, pricing of clothing and accessories, administrative management of transactions, and comprehensive inventory and warehouse operations.
Assistant Manager Trainee at Esselunga S.p.A
September 30, 2024 - September 30, 2024
Assistant Manager Trainee involved in store operations, customer service, price controls and inventory management.

Education

Add your educational history here.

Qualifications

High School Diploma in Hospitality Management
January 11, 2030 - November 3, 2025
Driver's License B
January 11, 2030 - November 3, 2025
High School Diploma in Hospitality Management
January 11, 2030 - November 3, 2025
Driver's License B
January 11, 2030 - November 3, 2025

Industry Experience

Retail, Travel & Hospitality, Media & Entertainment, Professional Services