Available to hire
I’m Ryan Thomas, a Senior Product (UX/UI) Designer based in London with 10 years of experience creating digital products across health, finance, and SaaS. I partner with teams to deliver measurable outcomes, translating complex requirements into intuitive, accessible solutions while advocating for user needs and business goals.
I combine user research, data-led design, and systems thinking to craft scalable, human-centered experiences. My toolkit includes Figma prototyping, AI-assisted workflows, and rigorous user journey mapping to validate ideas, iterate quickly, and ship MVPs that drive adoption and impact.
Skills
Language
English
Fluent
Work Experience
Senior Interaction Designer at CDPS
March 1, 2025 - March 1, 2025Re-designed the user journey for neighbour planning applications on Gwynedd Council’s digital platform. Conducted user research and created high-fidelity prototypes in Figma to validate usability improvements.
Senior UI/UX Designer at Ethan Crabb Developing Ltd
October 1, 2023 - October 1, 2023Designed token-reward and NFT flows for a Web3 SaaS platform. Built a modular design system ensuring UI consistency and scalability.
Interaction Designer at HMRC Digital (Mercator)
December 1, 2022 - December 1, 2022Designed SaaS UX for the Plastic Packaging Tax platform using GDS components and leveraging JSON for data interchange. Improved international caseworker workflows through responsive interface design. Used HTML and GDS tools to produce critical interfaces for the New Computerised Transit System (NCTS), elevating user experience and system reliability.
UX/UI Designer at Splendid Unlimited (IOHK & MINI)
September 1, 2022 - September 1, 2022Project Catalyst – Improved UX for decentralised governance, including proposal submission, voting, and community funding flows. Lace Wallet – Refined staking, transaction, and NFT display features to support better user comprehension and engagement. Conducted user research and delivered UX enhancements to strengthen the app’s usability and design consistency.
Senior Product & Service Designer at Capgemini
January 1, 2022 - January 1, 2022Led UX and service-design delivery for the Ministry of Defence and BP. Used user-journey mapping and prototype testing to re-engineer workflows and improve data accuracy. Contributed to Smiths Group BI/MI reporting redesign, focusing on mobile responsiveness and executive usability.
Owner & Creative Director at Ryansgate Ltd
April 1, 2021 - November 3, 2025Lead UX, UI, and product design for clients across health, finance, and lifestyle sectors. Delivered measurable outcomes for HMRC Digital and CDPS. Produced professional videography and creative direction for Adidas, Merky FC, and EA Sports through Ryansgate Ltd, strengthening brand storytelling and engagement.
Senior UX/UI and Service Designer at Methods
October 1, 2019 - October 1, 2019Directed agile product delivery for the DHSC under GDS standards. Delivered NHS One You and Every Mind Matters platforms to support public health engagement across digital channels. Designed and delivered the Medical Examiners system under GDS standards, ensuring compliance and user accessibility.
UX Designer at KPMG
November 1, 2017 - November 1, 2017Delivered UX and interaction design for internal and client-facing digital platforms, including financial dashboards and Salesforce-based tools. Collaborated with developers and business analysts to optimise user journeys and improve data visibility for corporate clients. Supported cross-functional teams in adopting user-centred design methods within agile delivery.
User Experience Designer at Temenos
October 1, 2016 - October 1, 2016Designed UX solutions for banking software across T24 and fintech ecosystems, supporting financial institutions globally. Gathered business requirements, created functional specifications, and facilitated workshops with client stakeholders. Delivered end-to-end design outputs aligned with complex financial workflows and regulatory frameworks.
Education
BSc (Hons) Business Information Technology at University of Greenwich
September 1, 2010 - July 1, 2013Qualifications
PRINCE2 Certificate in Project Management
February 1, 2016 - November 3, 2025Agile PM
August 1, 2015 - November 3, 2025Industry Experience
Healthcare, Financial Services, Software & Internet
Skills
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