Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Store Manager at Hamish & Grace
August 1, 2025 - PresentStore Operations & Stock control; leadership in day-to-day operations, stock handling, visual merchandising, and brand promotion
Store Operations & Stock Control / Social Media & Ecommerce Specialist at Hamish & Grace
August 1, 2025 - PresentPlan and execute engaging on-brand visual merchandising displays; maintain high levels of customer service; manage stock, photography and social media content to support brand presence.
Store Operations & Stock Control at Hamish & Grace
August 1, 2025 - November 4, 2025Maintained product listings, created engaging posts, videos and photography; planned and executed engaging, on-brand visual merchandising displays; provided outstanding customer service, maintaining a clean and welcoming store environment; supported stock control and inventory tasks as part of day-to-day operations.
Store Manager at Mountain Warehouse
August 1, 2025 - August 1, 2025Participated in the successful opening of a new store, contributing to setup, merchandising and team onboarding; supported store management in day-to-day operations including stock handling, visual merchandising and maintaining high store standards; assisted brand promotion via in-store events.
Store Manager at Mountain Warehouse
November 1, 2024 - August 1, 2025Managed store operations, stock levels, in-store merchandising; oversaw social media and eCommerce (Shopify), product listings and in-store visuals.
Store Manager / Marketing Coordinator at Wattle and Oak Gift Store
November 1, 2024 - November 1, 2024Created all content and visual assets, showcasing strong digital storytelling; analyzed customer trends and adapted products accordingly; managed store operations, demonstrated strong customer service, and maintained high store standards; handled customer complaints and returns; monitored stock levels, coordinated restocking, and supported inventory management; delivered 25% sales growth through community engagement and online content.
Store Manager / Marketing Coordinator at Wattle and Oak Gifts Store
November 1, 2023 - November 1, 2024Managed store operations, visual merchandising, stock control, brand promotion, events and customer service; led advertising campaigns and events, achieving sales targets.
Store Owner / Photographer / Visual Merchandiser at Etsy Store (Self-employed)
August 1, 2017 - November 4, 2025Set up an online gifts store on Etsy from scratch, creating all content and visual assets and achieving 2k sales; built a strong digital storytelling approach and optimized product presentation; managed ongoing operations and customer interactions.
Marketing / Advertising Campaign Manager at SPN Publishing
April 1, 2012 - June 1, 2016Led advertising campaigns and events, surpassing sales targets
Visual Merchandiser at Zara (Inditex)
May 1, 2011 - April 1, 2012Created engaging and aesthetically appealing displays that aligned with brand image and seasonal collections
Education
Diploma of Digital Marketing at TGDS - Graphic Design Courses
January 1, 2020 - January 1, 2021Diploma of Marketing at Moscow PE Institute
January 1, 2012 - January 1, 2015Diploma of Marketing at Moscow Institute
January 1, 2012 - January 1, 2015Diploma of Digital Marketing at TGDS - Graphic Design Courses
January 1, 2020 - January 1, 2021Content & Social Media Strategy (eCommerce) at Swinburne
January 1, 2024 - January 8, 2026Diploma of Digital Marketing at TGDS - Graphic Design Courses
January 1, 2020 - January 1, 2021Diploma of Marketing at Moscow PE Institute
January 1, 2012 - January 1, 2015Content & Social Media Strategy, eCommerce (Shopify) at Swinburne University
January 1, 2024 - January 8, 2026Qualifications
Diploma of Marketing
January 1, 2012 - January 1, 2015Diploma of Digital Marketing
January 1, 2020 - January 1, 2021Graphic Design Courses (TGDS)
January 1, 2020 - January 1, 2021Content & Social Media Strategy (eCommerce)
January 1, 2024 - January 8, 2026Diploma of Digital Marketing
January 1, 2020 - January 1, 2021Diploma of Marketing
January 1, 2012 - January 1, 2015Industry Experience
Retail, Media & Entertainment, Education, Professional Services, Other, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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