Elisha Pettway

Sales Associate at Trek Bicycle Corp

Managed weekly inventory to accurately fulfill orders for the store and communicate with vendors to restock products, ensuring the store is 95% stocked. Assisted at least 30 customers daily, educating and recommending products based on their needs, resulting in a 20% increase in customer satisfaction rate. Coordinated special events for cycling groups and customers with the marketing manager by researching social media platforms to help increase foot traffic during low period months in Q4. Created Eventbrite pages for special events to help drive awareness with the marketing manager, increasing event participants by 50%.

Guest Assistant at Museum of Modern Art

Maintained a safe and enjoyable environment for guests, answered questions, and worked crowd control for special exhibits to ensure customer satisfaction. Provided visitor assistance by facilitating ticket purchases, scanning online tickets, and actively promoting museum membership sign-ups to help drive sales and museum events participants. Helped lobby managers organize and present periodic training programs for new employees.

Freelance Social Media Content Creator (Paid Social) at Jan Angeline Creatives

Developed compelling Instagram and Facebook ad reels and posts to boost lead generation for the client's business. Delivered favorable outcomes for the client, offering strategic recommendations to enhance her social media presence. Provided personalized hashtags, advised on increased posting frequency, and recommended adjustments to target audience for improved engagement.