I am a results-oriented Business Analyst with 5+ years of experience delivering data-driven solutions and optimizing business processes across diverse industries. I excel at bridging the gap between stakeholders and technical teams to ensure successful project delivery. I have a proven track record of improving efficiency, reducing costs, and enhancing decision-making through actionable insights. I’m passionate about turning complex data into clear, value-driven recommendations for leadership and teams.

Shivani Raval

I am a results-oriented Business Analyst with 5+ years of experience delivering data-driven solutions and optimizing business processes across diverse industries. I excel at bridging the gap between stakeholders and technical teams to ensure successful project delivery. I have a proven track record of improving efficiency, reducing costs, and enhancing decision-making through actionable insights. I’m passionate about turning complex data into clear, value-driven recommendations for leadership and teams.

Available to hire

I am a results-oriented Business Analyst with 5+ years of experience delivering data-driven solutions and optimizing business processes across diverse industries. I excel at bridging the gap between stakeholders and technical teams to ensure successful project delivery.

I have a proven track record of improving efficiency, reducing costs, and enhancing decision-making through actionable insights. I’m passionate about turning complex data into clear, value-driven recommendations for leadership and teams.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Business Analyst at HPC Sales Ltd
July 1, 2020 - November 4, 2025
Led requirements gathering sessions and documented BRDs, FRDs, and user stories, acceptance criteria; partnered with HR and IT teams to implement an HRIS migration, enhancing data accessibility and reducing manual processes by 25%; conducted gap analysis and designed process workflows using BPMN/UML; developed and executed SQL queries and created Power BI dashboards for KPI tracking; coordinated User Acceptance Testing (UAT), prepared test cases, and tracked defects; managed Jira for requirements tracking in Agile/Scrum environments; created BRDs and FRDs; collaborated with technical teams to translate business needs into system solutions and ensured stakeholder alignment.
People Operations Analyst at Musgrave
May 31, 2020 - May 31, 2020
Improved and monitored HR dashboards using Excel; led process improvement initiatives in HR operations; enhanced HRIS functionality, resulting in a 30% increase in process efficiency; partnered with Talent Acquisition to analyze recruitment data, optimize sourcing strategies, and reduce time-to-hire by 20%; facilitated cross-functional workshops; ensured compliance with employment legislation, GDPR, and internal governance while supporting system audits and data integrity checks.
Business System Analyst (HRIS) at Ideal Systems Pvt. Ltd
December 31, 2017 - December 31, 2017
Analyzed business and HR requirements to design and implement HRIS enhancements, improving process efficiency and data integrity; developed advanced analytics dashboards in Excel and Power BI, improving workforce visibility and decision-making efficiency by 15%; conducted system gap analysis and collaborated with developers to define integration requirements between HRIS and payroll systems; partnered with HR stakeholders to translate process requirements into technical specifications and supported UAT for new HRIS modules; implemented KPIs for HR functions to monitor recruitment, retention, and performance outcomes.

Education

Master of Business Administration at Dublin Business School
January 1, 2018 - December 31, 2019
Bachelor Degree in Technology at Technology University
January 1, 2012 - December 31, 2016

Qualifications

Certified Business Analysis Professional
January 11, 2030 - November 4, 2025
Google Data Analyst
January 11, 2030 - November 4, 2025
People Analytics Certification (LinkedIn Learning)
January 11, 2030 - November 4, 2025
Data Visualization in R - Studio
January 11, 2030 - November 4, 2025

Industry Experience

Retail, Software & Internet, Professional Services, Education, Other