Directed enterprise Data Lakehouse migration for 15+ business units using Azure Data Lake, SQL Server, Power BI, and Azure Data Factory. Partnered with Operations, Finance, IT, and Project Management stakeholders to gather analytics requirements via workshops and interviews. Developed SQL Server database schemas and 50+ optimized queries; built 12+ Power BI dashboards enabling self-service analytics and reducing reporting bottlenecks. Facilitated Agile delivery with Jira and MS Planner, managing 3 concurrent projects, backlog prioritization, and sprint events. Created UML diagrams, data flow diagrams, and requirements traceability matrices to align business and technical teams. Produced business cases and governance frameworks, standardizing data practices across departments. Presented monthly updates to C-level executives, translating technical progress into business value and ROI.

Business Analyst at AIC Steel

October 1, 2020 - October 1, 2020

Led full-cycle ERP implementation of IFS Applications 10 across 7 international sites (Saudi Arabia, UAE, UK, China, Egypt, Jordan), transitioning from legacy Orion ERP and supporting 500+ end-users. Designed and customized ERP modules: HR, Payroll, Finance, Travel Management, Insurance Claims, Quality Assurance, and Timesheet Management. Built automated workflows (Travel approvals, Insurance claims, QA inspections, Timesheets) improving compliance and reducing manual errors. Deployed tablet-based time capture systems in MPS & Galvanization departments; eliminated manual timekeeping errors by 85%. Managed dual-ERP operations (Orion + IFS) ensuring smooth data migration, integrity, and business continuity. Developed ETL and migration scripts using Toad for Oracle and Azure Data Studio; migrated 2.5M+ records with 99.8% accuracy. Created Power BI dashboards integrating ERP data for production, payroll, and financial KPIs. Coordinated with 40+ stakeholders across Plant Managers, HR Direct

ERP Coordinator at AIC Steel

December 1, 2015 - December 1, 2015

Supported Orion ERP operations across 200+ users while preparing phased rollout of IFS Applications 10. Designed process flows and data structures across Engineering, Project Management, Estimation, Planning, MPS, and Dispatch. Built automated bolt inventory management system integrating Tekla Structures & AutoCAD, linking engineering drawings to ERP workflows and reducing errors by 45%. Developed SQL scripts in Toad for Oracle for daily reconciliations between ERP and financial systems. Highlighted ERP integration and automation of procurement workflows. Collaborated with Solution Architects to design ERP migration strategies ensuring zero data loss. Produced business case documentation for fabrication revision processes (MDR, VCR). Facilitated UAT, workshops, and SOP creation, ensuring smooth system adoption. Applied Agile and Waterfall methodologies based on project needs.

Database Support at AIC Steel

August 1, 2012 - August 1, 2012

Developed and optimized SQL queries in Oracle & SQL Server for validation and reporting. Automated recurring database operations to improve data quality and reduce manual errors. Collaborated with Engineering teams to maintain data integrity across manufacturing systems. Provided daily database support and troubleshooting.

Volunteer Business Analyst at Landworks Resource Management Inc.

February 1, 2025 - November 4, 2025

Facilitated Agile delivery for three concurrent projects using Trello and MS Planner, managing backlog prioritization and leading key sprint events, including planning and retrospectives. Led the end-to-end design of a regulatory-compliant utility billing system, ensuring full alignment with Alberta Utilities Commission regulations. Architected a scalable Amazon Redshift database to support the new modules, designing efficient schemas and data models for performance and reporting. Developed detailed system documentation, including business cases, process maps, and compliance reports for all functional areas. Conducted a strategic planning workshop with the President and senior leadership to define project goals and secure alignment on the architectural roadmap.