Sales Manager at Backend Innovations Ltd

Led sports book CRM campaigns; oversaw CRM lifecycle and supported marketing and risk teams; created CRM processes and monitored performance.

Customer Support Agent at Heathmont OÜ

Customer support via live chat and email regarding online casino and sportsbook.

Customer Support Agent at Heathmont OÜ

Customer support via live chat and email regarding online casino and sportsbook.

Sportsbook Operations Executive at Heathmont OÜ

Overseeing website proper functionality, special promotional offer creation, 2nd level customer support, backoffice tasks, 1st level incident management.

Customer Support Agent at Heathmont OÜ

Customer support via live chat and email regarding online casino and sportsbook.

Sportsbook Operations Executive at Heathmont OÜ

Overseeing website proper functionality, special promotional offer creation, 2nd level customer support, backoffice tasks, 1st level incident management.

IT Help Desk Agent at Tieto Estonia AS

Developed and integrated customer-relevant support manuals; ensured customer support via live chat and email; supported CRM campaigns and ticketing systems.

IT Helpdesk Agent at Tieto Estonia AS

1st tier IT related customer support via phone, email and ticketing system.

IT Helpdesk Agent at Tieto Estonia AS

1st tier IT related customer support via phone , email and ticketing system.

Operations Executive at Yolo Group OU

Oversee sports book website operations, implement growth strategies, create growth-focused marketing content, manage CRM, and coordinate incident management; collaborating with marketing, CRM, and product teams to ensure smooth operations and revenue growth.

Owner at Arturs Briedis Images OÜ

Owner of Arturs Briedis Photography; professional photographer in beauty and fashion; digital marketing, campaigns, social media strategy creation.

Owner / Professional Photographer at Arturs Briedis Photography / Arturs Briedis Images OÜ

Professional photographer specializing in beauty and fashion; manages digital marketing, campaigns, and social media strategy.

Photographer at Arturs Briedis Images OÜ

Professional photographer in the fields of beauty and fashion. Digital marketing, campaigns, social media strategy creation.

Travel Consultant at Sutherland Global Services Estonia (Scandinavian Airlines project)

Selling airline tickets and customer support via phone and e-mail.

Travel Consultant at Sutherland Global Services Estonia

Scandinavian Airlines project - Tourism; selling airline tickets and customer support via phone and e-mail.

Travel Consultant at Sutherland Global Services Estonia (Scandinavian Airlines project)

Selling airline tickets and customer support via phone and e-mail.

Travel Consultant at Hurtigruten Estonia OU

Assisted clients with travel arrangements and itineraries; provided customer service and sales support for travel products.

Travel Consultant at Hurtigruten OÜ

Selling voyages and consulting German-speaking customers via e-mail and phone about cruises.

Travel Consultant at Hurtigruten OÜ

Selling voyages and consulting German speaking customers via e-mail and phone about cruises.

Travel Consultant at Hurtigruten OÜ

Selling voyages and consulting German speaking customers via e-mail and phone about cruises.

Logistics Manager at Paper mill Ligatne Ltd, waste paper collecting system

Coordinating waste paper collection within the territory of Latvia; support and coordinate drivers in their everyday work, answer telephone calls and e-mails. Monitoring the warehouse, generating reports, developing marketing strategies.

Logistics Manager at Paper mill Ligatne Ltd, waste paper collecting system

Coordinating waste paper collection within the territory of Latvia. Support and coordinate drivers in their everyday work, answer telephone calls and e-mails. Monitoring the warehouse, generating reports, developing marketing strategies.

Travel Consultant at Runway International OÜ

Sales representative (web-team) email-phone agent for the German market.

Logistics Manager at Paper Mill Ligatne Ltd

Coordinated waste paper collection logistics; ensured efficient inventory management and coordination with warehousing.

Travel Consultant at Runway International OÜ

Sales representative (web-team) for the German market; email-phone agent.

Travel Consultant at Runway International OÜ

Sales representative (web-team) email - phone agent for the German market

Sales Representative at Sportland Ltd.

Consulting customers and making sales regarding sports wear, shoes and equipment.

Travel Consultant at Runway International OU

Advised clients on travel options and bookings; maintained CRM records and customer communications.

Sales Representative at Sportland Ltd.

Consulting customers and making sales regarding sports wear, shoes and equipment.