Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Chinese
Fluent
Work Experience
Communications Coordinator – UI/UX Designer at Allen Neighborhood Center
November 1, 2024 - November 4, 2025Developed accessible content across digital and print platforms for a nonprofit serving the local community. Redesigned and managed a decade-old website using Wix and a CMS, applying WCAG accessibility standards to improve usability, visual hierarchy, and SEO, contributing to daily engagement of over 150 users. Created social media posts and printed materials with Illustrator, Photoshop, and Canva. Collaborated with project managers to produce marketing assets that strengthened brand presence and boosted event engagement.
UX Researcher at 99p Labs (Honda-Ohio State Partnership)
August 31, 2024 - August 31, 2024Led mixed-method research for the Honda Research Institute, coordinating 100 surveys, 30 interviews, and 60 co-design workshops to generate user-driven insights. Synthesized findings and literature into actionable product directions. Communicated research through strategic storytelling, producing a 35-minute video distributed globally within Honda.
UI/UX Designer at NTUC Link
August 31, 2018 - August 31, 2018Designed the user interface for Singapore’s top rewards program with over 2 million members. Brought dynamic After Effects animations to mobile app UI, developed wireframes and prototypes in Sketch, and conducted usability tests including A/B testing and eye-tracking to identify pain points and inform design improvements.
Lead Graduate Teaching Associate at Ohio State University
May 31, 2024 - May 31, 2024Led a team of 10 teaching assistants through weekly check-ins and training, improving teaching performance. Mentored on instructional strategies, grading, workload management, and classroom support.
Graduate Teaching Associate at Ohio State University
August 31, 2024 - August 31, 2024Instructed 6 freshman design classes (20 students each) on foundational design principles and Adobe Creative Suite through an interactive, hands-on approach. Built strong student rapport via regular 1:1 office hours.
Brand Designer at National University of Singapore
July 31, 2021 - July 31, 2021Crafted a dynamic brand identity for a university-wide design thinking module serving over 30,000 non-design students. Developed a brand guide to maintain visual consistency and translated concept into accessible visuals across digital and print media.
Instructor at National University of Singapore
July 31, 2021 - July 31, 2021Taught 7 courses in graphic design, UX design, and research projects across undergraduate levels, fostering user-centered thinking and collaborative problem-solving. Delivered clear, tool-specific tutorials for Adobe software to enable students to apply design tools in projects.
UX Researcher at 99p Labs (Honda-Ohio State Partnership)
August 1, 2024 - August 1, 2024Designed and led mixed method research with 100 survey participants, 30 interviewees, and 60 co-design workshop attendees to generate user-driven insights. Synthesized complex data and literature reviews into actionable insights to shape product decisions. Communicated research findings by utilizing strategic storytelling to produce 35 minutes of video, shared globally within Honda.
UI/UX Designer at NTUC Link
August 1, 2018 - August 1, 2018Designed the user interface of Singapore’s most successful rewards program with over 2 million members. Creatively leveraged dynamic animations using After Effects to elevate the user interface of a mobile app. Developed wireframes and prototypes in Sketch to deliver an engaging and intuitive experience. Conducted usability testing using A/B testing and eye-tracking to uncover user pain points to inform design improvements.
Graduate Teaching Associate at Ohio State University
May 1, 2024 - May 1, 2024Instructed 6 freshman classes (20 students each) on foundational design principles and Adobe Creative Suite through an interactive, hands-on approach. Fostered strong student rapport and support through regular 1:1 office hours.
Lead Graduate Teaching Associate at Ohio State University
May 1, 2024 - May 1, 2024Led a team of 10 TAs through weekly check-ins and training, fostering confidence and improving teaching performance of TAs. Mentored and provided guidance on instructional strategies, grading, workload management, and classroom support.
Brand Designer at National University of Singapore
July 1, 2021 - July 1, 2021Crafted a dynamic brand identity for a university-wide design thinking module serving over 30,000 non-design students. Developed a comprehensive brand guide to maintain visual consistency and support clear communication across instructors. Translated abstract design concepts into clear, accessible, and approachable visuals across digital and print media.
Instructor at National University of Singapore
July 1, 2021 - July 1, 2021Taught 7 courses in graphic design, UX design, and research projects across all undergraduate levels, fostering user-centered thinking and collaborative problem-solving. Delivered clear, tool-specific tutorials for Adobe software, enabling students to confidently apply design tools in their projects.
Education
Master of Fine Arts in Design Research and Development at Ohio State University
January 11, 2030 - August 1, 2024Bachelor of Arts in Industrial Design at National University of Singapore
January 11, 2030 - May 1, 2020Master of Fine Arts in Design Research and Development at Ohio State University
August 1, 2024 - November 4, 2025Bachelor of Arts in Industrial Design at National University of Singapore
January 11, 2030 - May 1, 2020Qualifications
Industry Experience
Education, Non-Profit Organization, Software & Internet, Media & Entertainment, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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