I'm a Business Analyst with 5 years of experience delivering value in international IT projects. I focus on gathering business requirements, conducting functional analysis, coordinating UAT, and training users to ensure adoption. I'm fluent in English, Italian, and Spanish, with intermediate Portuguese, currently split between Italy and Brazil and open to remote or hybrid roles across Europe and Latin America.

Tommaso Costa

I'm a Business Analyst with 5 years of experience delivering value in international IT projects. I focus on gathering business requirements, conducting functional analysis, coordinating UAT, and training users to ensure adoption. I'm fluent in English, Italian, and Spanish, with intermediate Portuguese, currently split between Italy and Brazil and open to remote or hybrid roles across Europe and Latin America.

Available to hire

I’m a Business Analyst with 5 years of experience delivering value in international IT projects. I focus on gathering business requirements, conducting functional analysis, coordinating UAT, and training users to ensure adoption.
I’m fluent in English, Italian, and Spanish, with intermediate Portuguese, currently split between Italy and Brazil and open to remote or hybrid roles across Europe and Latin America.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced
Portuguese
Advanced

Work Experience

Business Analyst at Abstract Srl
November 1, 2024 - November 1, 2024
Collected requirements for IT projects across industries, including eyecare and eyewear leaders; performed business needs analysis and proposed tailored solutions; maintained close contact with clients to refine requirements and with internal teams (developers, UX designers, QA, PMs, infrastructure engineers) to ensure alignment and on-time delivery.
Business Analyst at Spindox Spa
February 1, 2023 - February 1, 2023
Collected business requirements for IT projects for a leading global automotive company; analyzed business needs, proposed solutions, and supported identification of best-fit options to optimize processes; delivered presentations to business process owners and contributed to UAT execution and user training activities.
Business Analyst at CRIF Spa
November 1, 2021 - November 1, 2021
Involved in the business requirements analysis for international projects developing Credit Bureaus; drafted documentation, conducted feasibility analyses for customizations, planned, defined and implemented test cases; collaborated with other business units and software developers to deploy credit bureau systems across multiple international markets.
Junior Functional Consultant at DEDAGROUP Spa
February 1, 2019 - February 1, 2019
Implemented ERP solutions (Stealth, Retail Pro) for fashion companies, handling full project lifecycle from requirements analysis to configuration, customization, and user training; managed client relationships and post-sales optimization to ensure system adoption and satisfaction.

Education

Master's Degree in International Business and Trade at Göteborg University
August 1, 2015 - August 1, 2017
Bachelor Degree in Economics e Finance at University of Bologna
September 1, 2011 - October 1, 2014

Qualifications

Google Data Analytics Professional Certificate
January 11, 2030 - June 1, 2025
Google Project Management Professional Certificate
January 11, 2030 - October 1, 2025
Generative AI for Business Analysts Specialization
January 11, 2030 - November 1, 2025
IBM AI Product Manager
January 11, 2030 - November 5, 2025
Google Cybersecurity Professional Certificate
January 11, 2030 - November 5, 2025

Industry Experience

Healthcare, Manufacturing, Software & Internet, Professional Services, Education