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I am a results-oriented business analyst with over 9 years of experience delivering data-driven, requirements-focused solutions across financial services, banking, and technology sectors. I excel at eliciting, analyzing, and documenting business requirements, optimizing processes, and aligning digital transformation initiatives with organizational goals. I am highly skilled in Agile and Waterfall methodologies, business process modeling, stakeholder management, and change implementation, and I leverage data analytics tools such as SQL and Power BI to support strategic decision-making and operational efficiency. My work has consistently driven measurable improvements in customer satisfaction, reduced turnaround times, and regulatory compliance. I facilitate workshops, translate complex requirements into actionable deliverables, and design wireframes with tools like Figma and Balsamiq to validate UI/UX expectations. I also explore GenAI to accelerate documentation and testing while maintaining traceability and quality.…I am a results-oriented business analyst with over 9 years of experience delivering data-driven, requirements-focused solutions across financial services, banking, and technology sectors. I excel at eliciting, analyzing, and documenting business requirements, optimizing processes, and aligning digital transformation initiatives with organizational goals. I am highly skilled in Agile and Waterfall methodologies, business process modeling, stakeholder management, and change implementation, and I leverage data analytics tools such as SQL and Power BI to support strategic decision-making and operational efficiency. My work has consistently driven measurable improvements in customer satisfaction, reduced turnaround times, and regulatory compliance. I facilitate workshops, translate complex requirements into actionable deliverables, and design wireframes with tools like Figma and Balsamiq to validate UI/UX expectations. I also explore GenAI to accelerate documentation and testing while maintaining traceability and quality.

Chiemeka Nwahiri

Data Analyst, Data Scientist, UI Designer, +2

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I am a results-oriented business analyst with over 9 years of experience delivering data-driven, requirements-focused solutions across financial services, banking, and technology sectors. I excel at eliciting, analyzing, and documenting business requirements, optimizing processes, and aligning digital transformation initiatives with organizational goals. I am highly skilled in Agile and Waterfall methodologies, business process modeling, stakeholder management, and change implementation, and I leverage data analytics tools such as SQL and Power BI to support strategic decision-making and operational efficiency. My work has consistently driven measurable improvements in customer satisfaction, reduced turnaround times, and regulatory compliance. I facilitate workshops, translate complex requirements into actionable deliverables, and design wireframes with tools like Figma and Balsamiq to validate UI/UX expectations. I also explore GenAI to accelerate documentation and testing while maintaining traceability and quality.…I am a results-oriented business analyst with over 9 years of experience delivering data-driven, requirements-focused solutions across financial services, banking, and technology sectors. I excel at eliciting, analyzing, and documenting business requirements, optimizing processes, and aligning digital transformation initiatives with organizational goals. I am highly skilled in Agile and Waterfall methodologies, business process modeling, stakeholder management, and change implementation, and I leverage data analytics tools such as SQL and Power BI to support strategic decision-making and operational efficiency. My work has consistently driven measurable improvements in customer satisfaction, reduced turnaround times, and regulatory compliance. I facilitate workshops, translate complex requirements into actionable deliverables, and design wireframes with tools like Figma and Balsamiq to validate UI/UX expectations. I also explore GenAI to accelerate documentation and testing while maintaining traceability and quality.

Available to hire

I am a results-oriented business analyst with over 9 years of experience delivering data-driven, requirements-focused solutions across financial services, banking, and technology sectors. I excel at eliciting, analyzing, and documenting business requirements, optimizing processes, and aligning digital transformation initiatives with organizational goals. I am highly skilled in Agile and Waterfall methodologies, business process modeling, stakeholder management, and change implementation, and I leverage data analytics tools such as SQL and Power BI to support strategic decision-making and operational efficiency.

My work has consistently driven measurable improvements in customer satisfaction, reduced turnaround times, and regulatory compliance. I facilitate workshops, translate complex requirements into actionable deliverables, and design wireframes with tools like Figma and Balsamiq to validate UI/UX expectations. I also explore GenAI to accelerate documentation and testing while maintaining traceability and quality.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Business Analyst Consultant at INNOVER TECHNOLOGIES

August 1, 2023 - August 1, 2023

Facilitated workshops/discovery for web/mobile projects in Agile/hybrid environments. Produced 25+ process models, 7+ BRDs, and multiple RTMs to ensure traceability. Analyzed datasets with SQL and Power BI to drive a 20% reduction in manual interventions. Designed workflows, dashboards, and wireframes to visualize KPIs; partnered with IT/business teams to achieve 100% user adoption within 90 days post-go-live; developed training materials to improve onboarding and cross-team knowledge sharing. Led greenfield KYC address verification project demonstrating instant digital verification with strong adoption interest from financial institutions.

Business Analyst at EXPERTEDGE CONSULTING GROUP

August 1, 2023 - November 5, 2025

Partner with cross-functional stakeholders and product owners to gather, analyse, and document business requirements, achieving a 98.6% satisfaction rate. Maintained Requirements Traceability Matrices (RTMs) to ensure end-to-end coverage and enable 98% defect closure pre-go-live. Facilitated discovery/workshops, translated complex requirements into actionable deliverables, and developed wireframes/prototypes using Figma and Balsamiq to validate UI/UX. Leveraged GenAI to draft requirement documents and UAT ideas, cutting documentation cycle time by 20%. Supported UAT planning/execution with 98% defect closure pre-go-live and managed backlog readiness in Jira/Confluence.

Business Analyst – Digital Banking at FIDELITY BANK PLC

November 1, 2022 - November 1, 2022

Led digital transformation initiatives, supporting fintech integrations and electronic payment solutions. Elicited/documented requirements for multi-channel digital products, improving customer experience and contributing to 23% product growth. Created 100+ Visio diagrams to document as-is/to-be states, translated business requirements into use cases and functional specifications, and supported cross-functional collaboration via SharePoint/Teams. Conducted market analysis that identified product gaps, increasing market share by 25%. Produced Power BI dashboards for executive decision-making and led requirements gathering/UAT for a government revenue system that centralized payments across 22 agencies and quadrupled revenue within 12 months. Led adoption/training initiatives to reduce onboarding time and improve operational efficiency.