I am a data analyst with 3+ years of experience transforming raw data into actionable insights across finance, healthcare, and technology. I design interactive dashboards in Power BI and Tableau, automate ETL workflows with SQL, Python, and Excel, and deliver data-driven recommendations that improve decision-making and operational performance. I specialize in data cleaning, exploratory analysis, forecasting, and reporting, with hands-on experience using cloud platforms like AWS, relational databases such as MySQL and PostgreSQL, and big data tools like Snowflake. I enjoy storytelling with data and collaborating with cross-functional teams to turn complex data into clear business impact.

Saurav Sundararaju Makam

I am a data analyst with 3+ years of experience transforming raw data into actionable insights across finance, healthcare, and technology. I design interactive dashboards in Power BI and Tableau, automate ETL workflows with SQL, Python, and Excel, and deliver data-driven recommendations that improve decision-making and operational performance. I specialize in data cleaning, exploratory analysis, forecasting, and reporting, with hands-on experience using cloud platforms like AWS, relational databases such as MySQL and PostgreSQL, and big data tools like Snowflake. I enjoy storytelling with data and collaborating with cross-functional teams to turn complex data into clear business impact.

Available to hire

I am a data analyst with 3+ years of experience transforming raw data into actionable insights across finance, healthcare, and technology. I design interactive dashboards in Power BI and Tableau, automate ETL workflows with SQL, Python, and Excel, and deliver data-driven recommendations that improve decision-making and operational performance.

I specialize in data cleaning, exploratory analysis, forecasting, and reporting, with hands-on experience using cloud platforms like AWS, relational databases such as MySQL and PostgreSQL, and big data tools like Snowflake. I enjoy storytelling with data and collaborating with cross-functional teams to turn complex data into clear business impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Data Analyst at MetLife
July 1, 2024 - November 5, 2025
Designed and deployed 12+ Power BI dashboards integrating data from Snowflake and Excel to monitor claims KPIs for underwriters and actuaries, reducing manual reporting dependency. Automated monthly performance reports using Python (Pandas) and SQL, cutting cycle time by 40%. Extracted and transformed data from policy, claims, and CRM systems for compliance and audit analysis with 99.5% accuracy. Performed root-cause analysis on customer churn, uncovering 17% of lapses due to delayed communications and informing outreach strategies. Created parameterized DAX measures and slicers to enable self-service analytics for 60+ stakeholders across 4 teams. Collaborated with data engineering to refine ETL pipelines, reducing daily data latency by 2.5 hours. Built Python scripts to process unstructured feedback and survey data for sentiment scoring of 50K+ responses. Implemented anomaly detection on policy lapse rates using Z-score thresholds to flag suspicious patterns.
Data Analyst at Cybage Software
December 1, 2022 - December 1, 2022
Built and optimized SQL queries for operational reporting, reducing runtime by 45% and improving dashboard refresh speeds. Automated data extraction and merging from three relational databases using Python, streamlining weekly reporting. Created Tableau dashboards with drill-down features for sales and inventory, improving access to real-time KPIs for 40+ users. Analyzed historical transactions to identify gaps in payment reconciliation, helping recover ₹1.2M. Explored support ticket trends; 32% of delays linked to a specific service category, prompting operational changes. Documented data dictionaries and transformation logic to support governance and onboarding; prototyped ARIMA forecasting for quarterly customer volume. Translated reporting needs into JIRA tasks and participated in daily Scrum.
Data Analyst at Adons Softtech
December 1, 2021 - December 1, 2021
Optimized over 20 complex SQL scripts for ad hoc and scheduled reports supporting US-based insurance and healthcare clients. Transformed raw Excel and CSV files with millions of records into structured formats using Python and stored procedures. Conducted data audits and reconciliations across internal and client systems, achieving average resolution in 24 hours. Created structured Excel dashboards with dynamic charts and pivot logic. Implemented lookup logic and validation checks in Excel reports, reducing errors and rework. Partnered with senior analysts to build a Snowflake data model to migrate from legacy systems, standardizing reporting fields. Documented SOPs for repeatable tasks, enabling junior members to gain independence within 3 weeks. Prepared visual summaries for client meetings using SQL outputs and Excel macros.

Education

Master in Data Science at Syracuse University, NY
January 11, 2030 - December 1, 2024
Bachelor of Engineering in Computer Science at Visvesvaraya Technological University (VTU), Bangalore, India
January 11, 2030 - August 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Healthcare, Software & Internet