Retail and interior design professional with international experience across luxury sales, boutique operations, and visual merchandising. Skilled in end-to-end client consultations, e-commerce operations, stock management, KPI reporting, and creating design concepts and materials for client-facing presentations. Combines analytical thinking, creativity, and a strong customer experience mindset to build retention and repeat sales. Experienced coordinating with vendors and suppliers, improving in-store journeys, and translating brand consistency into web and marketing experiences.

Manuela Fuentes

Retail and interior design professional with international experience across luxury sales, boutique operations, and visual merchandising. Skilled in end-to-end client consultations, e-commerce operations, stock management, KPI reporting, and creating design concepts and materials for client-facing presentations. Combines analytical thinking, creativity, and a strong customer experience mindset to build retention and repeat sales. Experienced coordinating with vendors and suppliers, improving in-store journeys, and translating brand consistency into web and marketing experiences.

Available to hire

Retail and interior design professional with international experience across luxury sales, boutique operations, and visual merchandising. Skilled in end-to-end client consultations, e-commerce operations, stock management, KPI reporting, and creating design concepts and materials for client-facing presentations.

Combines analytical thinking, creativity, and a strong customer experience mindset to build retention and repeat sales. Experienced coordinating with vendors and suppliers, improving in-store journeys, and translating brand consistency into web and marketing experiences.

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Language

English
Fluent
Spanish; Castilian
Fluent
Italian
Intermediate
Catalan; Valencian
Beginner

Work Experience

Marketing Intern at Texterous Redesigned (company name as listed: TExte**ro**us)
August 1, 2024 - August 1, 2025
Redesigned the brand website with a UX focus, creating a new visual identity and improving site architecture. Managed LinkedIn content strategy end-to-end: content creation, scheduling, and performance analysis with consistent engagement growth across channels. Coordinated between creative, marketing, and leadership teams to maintain brand consistency across all channels.
Client Advisor / Stock & E-commerce Operations at Rejuve**n**ation (luxury e-commerce/retail context)
December 1, 2022 - July 31, 2023
Served as a client advisor for a niche luxury perfumery, delivering personalized one-to-one consultations to drive client retention and repeat sales. Managed the full e-commerce cycle including order picking, packing, dispatch, returns, and post-purchase customer support. Operated as a stock supervisor handling monthly ordering, inventory control, and supplier coordination. Built and maintained Excel dashboards to track sales, KPIs, and stock trends. Ran client strategy and CRM activities to grow and retain the boutique’s customer base.
Design Consultant at Rejuvenation
December 1, 2022 - July 31, 2023
Provided consultancy for an interior retail and luxury brand context. Supported end-to-end design and retail delivery activities, including client-facing presentations focused on design concepts and material selections.
Sales and Operation Sales and Operations Associate at Carner Barcelona
August 1, 2022 - December 31, 2022
Designed and executed window displays and in-store merchandising aligned with seasonal campaigns. Independently managed back-of-house operations including stockroom organization, audits, and inventory. Identified customer journey friction points and implemented practical in-store improvements. Supported interior design projects by maintaining materials documentation, coordinating with vendors and suppliers for product samples/specifications, and confirming product details and timelines. Provided support to the design team’s day-to-day workflow.
Freelance Designer at Self-Employeed
August 1, 2021 - Present
Work including Interior Design, Graphic Design, Illustration, Branding, and Marketing projects

Education

Masters in Retail Design at ELISAVA
September 1, 2023 - August 31, 2024
Bachelors of Science in Economics and Managements of Arts, Culture, and Communications at Bocconi University
September 1, 2019 - July 15, 2022
Masters in Retail Design: Shopping and Branding at EliSaVA
January 1, 2023 - January 1, 2024
BSc in Economics and Management in Arts, Culture, and Communications at Bocconi
January 1, 2019 - January 1, 2022

Qualifications

LVHM Certificate - Operations & Supply Chain (Retail & Client Experience Marketing)
January 1, 2022 - August 6, 2026

Industry Experience

Retail, Media & Entertainment, Professional Services, Education, Consumer Goods