I am a Senior Business Analyst with 11+ years of delivering digital and enterprise solutions across automotive, retail, banking, and life sciences industries. I specialize in requirements analysis, process optimization using Agile and Waterfall, data-driven decision making, and aligning business and IT strategies to improve operational efficiency and drive growth. I have led multiple end-to-end initiatives, translating business needs into actionable product features and processes. I’m a clear communicator and collaborative partner who thrives on stakeholder engagement, adapting to evolving technologies, and ensuring seamless integration between business processes and software functionality. I’ve guided roadmaps, launches, and continuous improvements, consistently delivering high-quality results and strong user adoption.

Tripti Saxena

I am a Senior Business Analyst with 11+ years of delivering digital and enterprise solutions across automotive, retail, banking, and life sciences industries. I specialize in requirements analysis, process optimization using Agile and Waterfall, data-driven decision making, and aligning business and IT strategies to improve operational efficiency and drive growth. I have led multiple end-to-end initiatives, translating business needs into actionable product features and processes. I’m a clear communicator and collaborative partner who thrives on stakeholder engagement, adapting to evolving technologies, and ensuring seamless integration between business processes and software functionality. I’ve guided roadmaps, launches, and continuous improvements, consistently delivering high-quality results and strong user adoption.

Available to hire

I am a Senior Business Analyst with 11+ years of delivering digital and enterprise solutions across automotive, retail, banking, and life sciences industries. I specialize in requirements analysis, process optimization using Agile and Waterfall, data-driven decision making, and aligning business and IT strategies to improve operational efficiency and drive growth. I have led multiple end-to-end initiatives, translating business needs into actionable product features and processes.

I’m a clear communicator and collaborative partner who thrives on stakeholder engagement, adapting to evolving technologies, and ensuring seamless integration between business processes and software functionality. I’ve guided roadmaps, launches, and continuous improvements, consistently delivering high-quality results and strong user adoption.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Sr. Business System Analyst & Product Owner at Hitachi Digital Services
June 1, 2025 - June 1, 2025
Collaborated with stakeholders and multiple Scrum teams to drive user-centric design and digital adoption in the automotive domain (US). Defined product roadmaps, managed functional and non-functional requirements, and delivered two launches with 95% on-time delivery and 98% sprint completion. Partnered with QA and UAT teams to ensure defect closure and on-schedule signoffs. Responsible for workflow mapping, data analysis, conceptual data modeling, backlog prioritization, fit-gap analysis, change management, and sprint planning.
Head of BA Community, Sr. Business Analyst & Product Owner at Hitachi Vantara
March 1, 2022 - March 1, 2022
Spearheaded the BA Practice, expanding the BA community by 40% through mentoring, competency frameworks, and professional development programs. Delivered scalable Banking, E-Commerce, Transportation, and Legal Tech solutions across EU and US markets. Improved operational efficiency by 30-40% and boosted team velocity by 25% through 50+ Agile ceremonies. Replaced legacy ERP with scalable solutions; led CRM design and implementation, improving customer engagement and reducing costs via data-driven insights. Managed data migration for over 1 million records with 99.8% accuracy.
Business Analyst & Product Owner at Hitachi Vantara
February 1, 2019 - February 1, 2019
Delivered Oracle CPQ, Sales, Service, SCM, Marketing, and Call Center implementations across Retail and Bio Diesel sectors. Led Oracle Fusion Cloud, CRM, and SCM rollouts; mapped 20+ workflows and identified IT customizations to improve efficiency by 30%. Conducted unit and functional testing, closed cross-functional gaps, reducing post-go-live defects by 40%. Served as WMS Lead, coordinating integration testing in SIT/UAT environments.
SME Oracle Functional Consultant at Hitachi Consulting
July 1, 2016 - July 1, 2016
Implemented Oracle Cloud-CPQ, Sales, Service, SCM, Marketing, and Telephony (IVR) for clients across APAC & EMEA. Led requirement gathering, solution design, and custom component development; achieved 100% UAT sign-off and on-time delivery. Authored comprehensive user manuals and training materials to improve end-user adoption. Supported pre-sales efforts with solution demonstrations and functional expertise.
Senior Functional Consultant at Sierra Atlantic
August 1, 2011 - August 1, 2011
Delivered Oracle CRM, Email, Marketing, and Telephony implementations for Banking clients across Malaysia, Dubai, and India. Ensured optimized solutions with 100% SLA adherence and improved business process efficiency. Won Team Award for successful implementations.

Education

Master of Business Administration at Indira Gandhi Open University
January 11, 2030 - November 5, 2025

Qualifications

Certified Scrum Product Owner
January 1, 2025 - November 5, 2025
Certified ScrumMaster
January 1, 2019 - November 5, 2025
Oracle Engagement Cloud Specialization – Sales
January 1, 2019 - November 5, 2025
Oracle SCM Cloud Sales & Pre-Sales Specialist
January 1, 2018 - November 5, 2025
Oracle Retail Industry Specialist
January 1, 2018 - November 5, 2025
Oracle RightNow Cloud Service Sales & Pre-Sales Specialist
January 1, 2017 - November 5, 2025
Oracle Specialist Fusion CRM: Sales
January 1, 2015 - November 5, 2025
Oracle Specialist Fusion CRM
January 1, 2013 - November 5, 2025

Industry Experience

Manufacturing, Retail, Financial Services, Life Sciences, Energy & Utilities