I am a compassionate UX professional with experience designing intuitive experiences for AI-driven products. I enjoy listening to users, asking the right questions, and turning feedback into simple, meaningful improvements that drive real value. I collaborate closely with cross-functional teams to solve problems, improve usability, and help intelligent systems feel more human-centered and helpful. I am passionate about building accessible digital products and refining designs through usability testing, data-driven insights, and collaborative problem-solving with developers and stakeholders.

Urja Jani Kitchener

I am a compassionate UX professional with experience designing intuitive experiences for AI-driven products. I enjoy listening to users, asking the right questions, and turning feedback into simple, meaningful improvements that drive real value. I collaborate closely with cross-functional teams to solve problems, improve usability, and help intelligent systems feel more human-centered and helpful. I am passionate about building accessible digital products and refining designs through usability testing, data-driven insights, and collaborative problem-solving with developers and stakeholders.

Available to hire

I am a compassionate UX professional with experience designing intuitive experiences for AI-driven products. I enjoy listening to users, asking the right questions, and turning feedback into simple, meaningful improvements that drive real value. I collaborate closely with cross-functional teams to solve problems, improve usability, and help intelligent systems feel more human-centered and helpful.

I am passionate about building accessible digital products and refining designs through usability testing, data-driven insights, and collaborative problem-solving with developers and stakeholders.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Lecturer in IT and Computer Science at S. B. Polytechnic, Savli, Vadodara, India
April 1, 2016 - April 1, 2016
Taught advanced IT concepts across diverse student groups, covering Web Design, .NET, Operating Systems, Software Engineering, C, C++, and Python. Organized industrial interaction visits, and maintained reporting to senior management to ensure program quality and accountability.
Product Designer at BIT Infotech, Vadodara, India
May 1, 2023 - May 1, 2023
Translated design mockups into functional and visually appealing responsive web interfaces using HTML5, CSS3, JavaScript, and front-end frameworks; improved user engagement by 20% and ensured accessible experiences (WCAG) while reducing design revision cycles.
UX Designer (Internship) at Stocate, QC
December 1, 2024 - December 1, 2024
Designed low- to high-fidelity mockups, user flows, and prototypes; conducted usability testing and analysis to deliver real user value. Applied Material Design and Human Interface Guidelines, developed reusable design systems, and collaborated with development and product teams on handoffs.
Cake Maker and Baker at Dairy Queen, ON
February 1, 2025 - February 1, 2025
Prepared, baked, and decorated cakes per customer requests; handled online/phone orders, pickups, and counter service. Managed cashier duties, resolved inquiries, maintained sales/inventory records, restocked displays, and upheld food safety standards.
Restaurant Supervisor at Desi Amigos, Balista, Brampton, ON
August 1, 2025 - August 1, 2025
Led daily restaurant operations to ensure smooth service and exceptional customer experiences; oversaw local marketing campaigns and customer service projects to boost engagement and repeat business; oversaw employee schedules, assigned work, and maintained effective teamwork; maintained brand standards by supervising food quality, presentation, and service; ensured accurate inventory and cost management for ingredients and packaging; provided staff with safety, quality, and service protocol training and onboarding.
FULL-TIME MOM
February 1, 2019 - February 1, 2019
Managed household and family responsibilities, coordinating schedules, budgeting, and personal development activities while maintaining organization and efficiency across multiple priorities.

Education

Post Graduate Certificate in Interactive Media Management & Interaction Design (Distinction) at Conestoga College, Ontario
May 1, 2024 - December 1, 2024
Post Graduate Certificate in IT Project Management (Distinction) at Conestoga College, Ontario
September 1, 2023 - April 1, 2024
Bachelor of Engineering Degree in Information Technology (First Class) at Dharmsinh Desai University, India
June 1, 2008 - June 1, 2012

Qualifications

Post Graduate Certificate in IT Project Management (Distinction)
September 1, 2023 - April 1, 2024
Post Graduate Certificate in Interactive Media Management & Interaction Design
May 1, 2024 - December 1, 2024
Post Graduate Certificate in IT Project Management
September 1, 2023 - April 1, 2024

Industry Experience

Software & Internet, Education, Media & Entertainment, Professional Services