Christopher Brett Crawford

Lead Nutrition Consultant / Store Manager at Just Food For Dogs

Lead nutrition consultant and store manager at the Dana Point location, overseeing customer service, nutrition consultations, and store operations.

Owner / Operator at ZenCrusade Natural Skincare

Owned and operated ZenCrusade Skincare; managed e-commerce order scheduling, inventory control, and South Orange County online deliveries; conducted interviews and hiring for retail staff.

Advanced Operations for 401k and Small Business Retirement plans at Capital Group / American Funds

Advanced Operations for 401k and small business retirement plans; writer, SME for knowledge system SONI; Client Services; Shareholder Services – retail and IRA accounts; Training Resource for CMS project and RKD; Retirement Plan Ops Implementation Coordinator; Intern for onboarding new plans.

Small Business Owner at ZenCrusade Natural Skincare

Owner and operator of a skincare business; responsibilities include ecommerce order scheduling and inventory control for South Orange County online deliveries; involved in interviewing and hiring for retail store.

Advanced Operations for 401k and Small Business Retirement plans at Capital Group / American Funds

Handled advanced operations for 401k and small business retirement plans; roles included writer, subject matter expert for SONI knowledge system, CMS project trainer, RKD Retirement Plan Ops, and onboarding implementations; additional focus on account management and client service.

Account Manager / Customer Service at Scantron Corporation

Maintained and created sales with clients nationwide; managed personal accounts in NY/NJ/MD/PA; handled inbound calls; used Oracle, Soni, Salesforce and Lotus Notes; secured a large recurring order for test answer sheets ($135,000 bi-annually).

Account Manager / Customer Service at Scantron Corporation

Maintained and grew national client relationships; handled inbound/outbound calls and all aspects of customer service using Oracle, Soni, Salesforce and Lotus Notes; managed large recurring order ($135,000 bi-annually) for Maryland account.

Inside Sales at The Right Connections

Maintained national accounts for mobile electronics products; provided customer service, sales, and issued return authorizations.

Inside Sales at The Right Connections

Managed national accounts for mobile electronics; delivered exceptional customer service, created and maintained sales, processed returns.

Purchasing Agent / Retail Sales / Inventory Control at Audio Fonix

Handled customer service, sales, purchasing, product returns/repair/credit, inventory control, and installation scheduling for wholesale and retail customers.